Basically, I experience network issues like what happened here: 
https://groups.google.com/forum/#!topic/google-appengine-downtime-notify/wiXNbETOYgA

On a regular basis, since if a request fails to reach App Engine, it's 
invisible to the logs etc. - It's impossible to detect or debug these 
issues either, I only learn about them from players/users

They are usually regional too, while one player experiences the issue for a 
long duration, let's say 1-2 hours, the others usually have no issues

When I open a support ticket, I'm denied any assistance as I'm on a Bronze 
level and refuse to purchase a package, and simply get directed to the 
Financial/SLA ticket url, and when I open an Financial/SLA Credit ticket, 
my claim is again denied as I need to have a Silver/Gold support package

About the issue itself, I believe it's impossible to debug, for example, 
Cloudflare marks each request with a unique ray ID, so if a network request 
fails, it's possible to get the issue debugged from it's ray ID, but since 
App Engine has no system, what you have is just reports of 500 (Internal 
Server Error)'s that don't show up on any logs

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  • [google-appe... Kaan Soral
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