+1 On Tue, Aug 7, 2018 at 5:32 AM Kaan Soral <kaanso...@gmail.com> wrote:
> Basically, I experience network issues like what happened here: > https://groups.google.com/forum/#!topic/google-appengine-downtime-notify/wiXNbETOYgA > > On a regular basis, since if a request fails to reach App Engine, it's > invisible to the logs etc. - It's impossible to detect or debug these > issues either, I only learn about them from players/users > > They are usually regional too, while one player experiences the issue for > a long duration, let's say 1-2 hours, the others usually have no issues > > When I open a support ticket, I'm denied any assistance as I'm on a Bronze > level and refuse to purchase a package, and simply get directed to the > Financial/SLA ticket url, and when I open an Financial/SLA Credit ticket, > my claim is again denied as I need to have a Silver/Gold support package > > About the issue itself, I believe it's impossible to debug, for example, > Cloudflare marks each request with a unique ray ID, so if a network request > fails, it's possible to get the issue debugged from it's ray ID, but since > App Engine has no system, what you have is just reports of 500 (Internal > Server Error)'s that don't show up on any logs > > -- > You received this message because you are subscribed to the Google Groups > "Google App Engine" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to google-appengine+unsubscr...@googlegroups.com. > To post to this group, send email to google-appengine@googlegroups.com. > Visit this group at https://groups.google.com/group/google-appengine. > To view this discussion on the web visit > https://groups.google.com/d/msgid/google-appengine/ec00a8f8-1367-40da-8bfa-19c9f308365b%40googlegroups.com > <https://groups.google.com/d/msgid/google-appengine/ec00a8f8-1367-40da-8bfa-19c9f308365b%40googlegroups.com?utm_medium=email&utm_source=footer> > . > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengine+unsubscr...@googlegroups.com. To post to this group, send email to google-appengine@googlegroups.com. Visit this group at https://groups.google.com/group/google-appengine. To view this discussion on the web visit https://groups.google.com/d/msgid/google-appengine/CALcB5T3KS91ALrzedcpNPXba2p4BpwfCR2AGTq7Tgih13Rm9hA%40mail.gmail.com. For more options, visit https://groups.google.com/d/optout.
