You go to 'Manage this domain', choose the 'support' item, and then 'get a new pin'. Then phone/web-form them per that page. Once I was unable to open a spreadsheet at all, and they were able to do something to fix it.
cheers, David. On Wed, May 6, 2015 at 4:50 PM, Chris Worley <[email protected]> wrote: > Hmmm: I'm a business subscriber, and I've not found any method to get > support from Google :( > > To the question at hand: > > In an API, if I hit an error, the code is setup to reconnect to Google > and take-up where it left off. > > Interactively in a browser: I've found Safari and Google Spreadsheets > to be totally incompatible... with some spreadsheets putting Safari > into a recursive crash. The solution is to use Chrome and not Safari. > > On Wed, May 6, 2015 at 3:42 AM, David Bullock <[email protected]> wrote: > > The spreadsheet-api team, if there still is one, shows no evidence of > being > > accountable to its users in any way, so it is doubtful that you'll hear > from > > them. > > > > If you're an Apps for Business subscriber, I'd raise the matter of the > > crashing docs with the usual support channels (and not mention anything > > about using an API). > > > > Long term, I'd try hard to get the Spreadsheet API out of the loop for > > anything mission critical. > > > > cheers, > > David > > > > On Tue, May 5, 2015 at 11:44 PM, James Davis <[email protected]> wrote: > >> > >> Hello, > >> > >> I have a few different documents that seem to randomly be returning this > >> error: > >> > >> "Google Docs encountered an error. Please try reloading this page, or > >> coming back to it in a few minutes." > >> > >> This is causing a problem, because we had a developer write a script to > >> access data from these documents to automatically upload to our website. > >> Here are the links that are intermittently returning errors: > >> > >> > >> > https://spreadsheets.google.com/feeds/worksheets/1K-Ul4ZllFeXONCdE-RHo77jNezN2kBJ5xI3USoDeNjo/private/full > >> - broken at present > >> > >> > >> > https://spreadsheets.google.com/feeds/worksheets/1XIVyHJgZt7srHkivt8vQQKO9okuJCMVa6Y8gFphYHPE/private/full > >> - working at present, but was broken last night. > >> > >> > >> > https://spreadsheets.google.com/feeds/worksheets/1clrNWZwRiYSi4n2SA5Y-KcK_JnNXZ5OzWZ64bnt6QFM/private/full > >> - working at present > >> > >> > >> Thank you for your help. > >> > >> -- > >> You received this message because you are subscribed to the Google > Groups > >> "Google Spreadsheets API" group. > >> To unsubscribe from this group and stop receiving emails from it, send > an > >> email to [email protected]. > >> For more options, visit https://groups.google.com/d/optout. > > > > > > -- > > You received this message because you are subscribed to the Google Groups > > "Google Spreadsheets API" group. > > To unsubscribe from this group and stop receiving emails from it, send an > > email to [email protected]. > > For more options, visit https://groups.google.com/d/optout. > > -- > You received this message because you are subscribed to the Google Groups > "Google Spreadsheets API" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "Google Spreadsheets API" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
