Greg Twyford wrote: > My other observation that you haven't commented on, is the needs of the majority of your colleagues who aren't enchanted with learning more about the technology. They are the group I overwhelmingly deal with in both my Division role and my support/consulting business on the side. > They will only ever benefit in a highly distilled way from what goes on in the list, valuable as it is for the likes of us.
The docs and staff at our surgery are no more or less IT literate than any other around the country. They continually ask me how to do stuff. (e.g. "I mark the spam as junk in thunderbird but it keeps coming back. How do I get rid of it?") The standard answer I give is, "Send me an email." As you know, this has several effects. It forces them to formulate the question they wish to pose and in doing so they answer it themselves half the time. The second thing it does is provide me an excuse to cc the rest of them since half of them will be experiencing the same problem. We have yet to progress to the third stage where they may send a group query to start with and more than likely get a quicker response than by directing it to me alone. I agree with you that doctors are generally not IT literate but they may invest some effort in a technology if they think it will be of benefit to themselves. The Medical Director bulletin board seems to have a moderate amount of activity from your average GP user. Many of the posts there are widely read. Argus could similarly benefit. (Note a mailing list is much more useful than a bulletin board, particulary if it has searchable archives.) > The holy grail of secure clinical messaging is still a very long way off for the majority, unfortunately. But keep playing with the toys, as some of them will become tomorrow's solid stuff. OK. David _______________________________________________ Gpcg_talk mailing list [email protected] http://ozdocit.org/cgi-bin/mailman/listinfo/gpcg_talk
