We're actually changing the updater to an in-app updater, which should make
this much less of an issue. However, it's a good idea to include this
somewhere.

Chris

On Thu, May 26, 2011 at 12:25 PM, seahunt <[email protected]> wrote:

> I've scoured your web site and searched every way I can think of in
> this discussion group. There are no explicit instructions for
> installing an update over an existing installation. It may be as
> simple as double-clicking on the package, but explicit instructions
> would, IMO, be a good addition to your web site. My experience is that
> installing a package over an existing installation does not
> universally produce good results. I'm experienced enough to follow the
> safer path of running the uninstaller first, but less experienced Mac
> users might not do that without explicit instructions.
>
> Also, since Growl was installed--with my consent--by another
> application and that app downloaded and installed only the pref-pane,
> I wonder if that would affect the update instructions, too.
>
> Anyway, just a suggestion. I will uninstall before updating, but
> better instructions would be appreciated, especially if a third-party
> install might affect the instructions.
>
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