Hi, I don't usually write to these kinds of topics but I have had a terrible experience with the Book Sense.
I am a new user and have been so excited to get it. I bought it after carefully considering where to put the bucks because it is so expensive. I was determined to get something that would meet my needs not only now but in the future. Yesterday I had someone help me get my nls key straightened out and learned how to download from bookshare and NLS. Although NLS turned out to be a problem, things were looking up. A little while ago I tried to download a book from bookshare. It went very well. When I went to disconnect the bs from the computer it stopped responding. I waited until I heard the computer say "Safe to remove hardware" before I disconnected it. When I did disconnect it everything died. The bs does absolutely nothing now. It doesn't even speak the time, turn on or off. Let alone play anything. I'm so upset. I have tried to reset it several times via hard reset and removal of batteries. I get nothing. I even tried plugging it in and then resetting it. Nothing. I was wondering if you have any suggestions. I see a lot of people on here talking about returning to their strream and think that's great if you can afford to do that. But I put out a lot of money for this and don't have the cash to just say "Oh well" and go out and buy a Victor Stream now. yt took a lot of research before I decided to buy it just because of the cash output. I was hoping this would be something that would work for me. Now it does nothing. I am so disappointed. Help if you can. Thanks, Donna If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list andyour message is related to GW Micro or the BookSense, then please consider sending your message to [email protected] so the entire list will receive it. If you wish to unsubscribe from this list, send a message to [email protected] and include leave gw-booksense in the body of the message.
