I think we need to assume that GW Micro can do more than just pass along our suggestions to HIMS. We bought our Booksense from GW Micro after all, and there must be some financial and contractual relationship between the two companies. Also, even though the feature request may only be entered into the database once, it can't hurt for multiple people to make the same request or to ask for an update to where a request is. This will help GW Micro and HIMS to prioritize these requests. Just like any other product, if GW Micro and HIMS realize they may be losing sales because a request isn't being acted on or a feature doesn't exist then they'll have to decide whether it's worth their interest to implement such a feature or not, i.e. is the cost of implementing the feature justified by the increase in sales and revenue that may result.
HIMS and GW Micro probably won't commit to a schedule on when a particular feature will be delivered though, and just because we don't hear anything doesn't mean it isn't being considered or worked on. The Booksense is obviously still being developed since a new model was recently announced, a FW update came out not too long ago and the Booksense Buddy was just released. -- Christopher [email protected] From: Gary King [mailto:[email protected]] Sent: Sunday, June 27, 2010 12:01 PM To: [email protected] Subject: Re: [GW-Booksense] three features Yes, separate volumes settings for the audio content and the text-to-speech is just one of the features we have requested for almost a year now since the BookSense was released. We've also asked for a better search method using the keyboard for text entry, an adjustment to the recording levels that would prevent distortion when using the internal microphone and correction of the pronunciation errors in the Neospeech text-to-speech engine. Unfortunately, GW Micro is not the company that writes the firmware for the BookSense; they can only pass our suggestions along to HIMS, the manufacturer. Since we never hear anything directly from HIMS, we don't know if they will ever implement these and other suggestions we make for improvement of the BookSense. We also don't know if it does any good to continue to voice the same complaints a year later, since Raul said that each bug report and suggestion was only entered into the database once. Is HIMS still aware that it is important to us to get these things done, and even more importantly, do they care? Gary King [email protected] ----- Original Message ----- From: Tom Gryder <mailto:[email protected]> To: [email protected] Sent: Sunday, June 27, 2010 9:07 AM Subject: Re: [GW-Booksense] three features At 08:56 PM 6/26/2010, Terri Pannett wrote: They need to have separate volume controls for the tts and the audio player. I have to turn up the volume to hear the player, but it raises the tts volume, t Yes, this is something we have told GWMicro befor. We need to be able to set a relativistic volume for the Text-to-Speech. currently when I am llistening to music I have to turn the volume down before I push anything that activates TTS or I hurt my ears. We need the capability to set how much higher or lower we want the TTS volume versus the player level. Any chance we can get this on the bug list? Also, it would be nice if we could get back some of the speaker volume we loast when going to 2.0 I had to buy a set of small Bluetoot speakers to use since the Bookscence voolume is not loud enough except for in bed at night., and no I don't have a hearing problem. Thanks oo. When I'm using the external speaker, I set the volume to 21 and the audio player isn't loud enough. The tts is a little too loud. Terri Amateur Radio call sign KF6CA. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list andyour message is related to GW Micro or the BookSense, then please consider sending your message to [email protected] so the entire list will receive it. To manage your subscription to gw-booksense, visit: http://www.gwmicro.com/listserv If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list andyour message is related to GW Micro or the BookSense, then please consider sending your message to [email protected] so the entire list will receive it. To manage your subscription to gw-booksense, visit: http://www.gwmicro.com/listserv If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list andyour message is related to GW Micro or the BookSense, then please consider sending your message to [email protected] so the entire list will receive it. To manage your subscription to gw-booksense, visit: http://www.gwmicro.com/listserv If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list andyour message is related to GW Micro or the BookSense, then please consider sending your message to [email protected] so the entire list will receive it. To manage your subscription to gw-booksense, visit: http://www.gwmicro.com/listserv
