You may have to use the emergency utility utility to uninstall and then 
reinstall Window Eyes.  I hope that this helps.  

I'm sure that others may have a different idea concerning how you may be able 
to resolve your issues.
  ----- Original Message ----- 
  From: Dyer matthew 
  To: [email protected] 
  Sent: Friday, February 12, 2010 1:42 PM
  Subject: Problem installng we 7.11 as an upgrade


  Hi all,

   

  I just got my window-eyes 7.0 disk as a replacement and when I installed it 
it was fine, but now when I try to upgrade file  it goes through the extraction 
[prosses then dings and brings up an errioor and then brings up the 
commpatablity dialog.  How do I fix this?  I really need to fix this as windows 
explorer will not work without it.  I am running windows 7 home priemum.

   

  Matthew

   

   

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