We haven't sold the stand-alone version of the DECtalk Access 32 several years. The version of DEC32 that ships with Window-Eyes is many years old, but because it does not require special authorization, it can be shipped and tied to Window-Eyes. There's zero overhead, and zero maintenance. That's not the case with the stand alone version of the DEC32, which folk primarily use with K1000, and JAWS, and not with Window-Eyes (because what would be the point?).

Aaron

On 5/17/2010 6:29 PM, Tyler Juranek wrote:
Mike,
  In other words, your saying that you folks do not sell the dectalk 32 anymore?
  What's the difference between the window-eyes dectalk and the one he is 
talking about here?
  Tyler

----- Original Message -----
From: "Michael D. Lawler"<[email protected]>
To: [email protected]
Date: Monday, May 17, 2010 13:01:41
Subject: Re: Dec_Access32 support? NOT!


Curtis, I understand your frustration, but step back and think about
this.  We were required to copy protect the DECtalk Access32
software.  The manufacturer of that copy protection no longer
supports that software and is no longer able to allow the generation
of keys.  How is directing your frustration and anger at us helpful
in this case?  If we could help you we would.    We had no choice on
using copy protection and have no control on the decisions and
policies of the manufacturer of that copy protection.  If we could do
better we certainly would.



At 01:50 PM 5/17/2010, you wrote:
For all of us who still run Windows XP home or PRO who have a change
in processors, where Dec_Access32 is still needed, and no more
3.5-inch floppy drives available, GW-Micro no longer has the
software which will generate the "regcode," to continue support.
Software? What would it cost to keep around for those of us who
still would like to use Dec_Access32, if only software is needed to
generate a regcode for a future service call.
I feel outraged since I am now forced to use Eloquence which I do
use some, but it is not my speech engine of preference.
No thanks, GW-Micro. Sure I will upgrade (if that is what it is) my
OS at some future date, but I had a processor failure / mother board
failure so after there replacement, I am not up the creek without a DecTalk.
Thanks again! I can use Window-Eyes DecTalk, but not for K1000 where
I like to use it to read a good novel, rather than the so-called
by human sounding" synthesizers, or, again, Eloquence, thank you not
so very much.
I must use the jfw Eloquence now too instead of Dec_Access32, also,
no thanks again.

I am not a happy camper today, I can assure you all!

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GW Micro, Inc.,
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Aaron Smith
Product Support Specialist * Web Development
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