I don't think they have accurate figures.  I don't think they even pay 
attention to some of us anymore.  Heck out of my last several calls about 
problems half the time they can't even help.  Even when I know there is an 
anser.  I know this because when XP first came out
they gave me a work around to get the spell checker to work on my net system.  
When I couldn't remember the setting they had sugested before, they didn't 
remember.  In fact I couldn't even get it through there heads as to why I 
needed to use f7 rather then the function
key.  The problem is the way they kept telling me never does punctuation or 
grammer.  Something I needed.  Because of this my net system still has 
problems.  So for several years now I had to put up with a system with several 
areas not working.  There last sugestion was
to reinstall everything.  It didn't help either, and I don't have the money or 
time to send them the system.  And when you come right down to it there anser 
is to always upgrade to get rid of the problem.  I had to stop doing that after 
finding out that at least twice
the upgrade they were sugesting didn't solve the problem at all.  Of course I 
was only told this after 1400 dollors of programs I didn't need.  Don't get me 
wrong, I like window eyes.  It is more stable then anything else I have tried 
and has always been that way sence I
started using it during vertion 3  I just can't figure out why they make the 
picks they do.  The brows feature has been messed up sence day one.  I know it 
hasn't for everyone.  It is the programs I have to use.  Still I am getting 
tired of always waiting for the next
vertion to solve the problem.  They always say it will be in the next vertion, 
then we hear it has been put off again.  I am beginning  to belive they do what 
they have figured out what they can fix and skip the items they haven't figured 
out what they need to do.
    After all sometimes all you have to do is put in the time to fix something.
    At other times you have to come up with a new way of looking at the 
problem, before you can spend the time fixing it.
    However, I think the main reason they do what they do is because they are 
working with top noch systems and programs.  Most likely the people with the 
same sort of systems and programs see the same needs as the people at GW.  
While many of the rest of us are using
outdated programs and systems.
Well anyways It will be intresting to see what the new vertion does.  With luck 
it will help with how many other programs it can interface with.


--
Richard The Blind Typer.
Lets hear it for talking computers.
Try the Olympus DM-520 for digital music and Audio books!



Don H wrote:

> Be interesting to know the count of how many users were complaining
> about the WE user interface versus how many users have complained about
> browse mode problems.
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--
Richard The Blind Typer.
Lets hear it for talking computers.
Try the Olympus DM-520 for digital music and Audio books!

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