I don't think they have accurate figures. I don't think they even pay
attention to some of us anymore. Heck out of my last several calls about
problems half the time they can't even help. Even when I know there is an
anser. I know this because when XP first came out
they gave me a work around to get the spell checker to work on my net system.
When I couldn't remember the setting they had sugested before, they didn't
remember. In fact I couldn't even get it through there heads as to why I
needed to use f7 rather then the function
key. The problem is the way they kept telling me never does punctuation or
grammer. Something I needed. Because of this my net system still has
problems. So for several years now I had to put up with a system with several
areas not working. There last sugestion was
to reinstall everything. It didn't help either, and I don't have the money or
time to send them the system. And when you come right down to it there anser
is to always upgrade to get rid of the problem. I had to stop doing that after
finding out that at least twice
the upgrade they were sugesting didn't solve the problem at all. Of course I
was only told this after 1400 dollors of programs I didn't need. Don't get me
wrong, I like window eyes. It is more stable then anything else I have tried
and has always been that way sence I
started using it during vertion 3 I just can't figure out why they make the
picks they do. The brows feature has been messed up sence day one. I know it
hasn't for everyone. It is the programs I have to use. Still I am getting
tired of always waiting for the next
vertion to solve the problem. They always say it will be in the next vertion,
then we hear it has been put off again. I am beginning to belive they do what
they have figured out what they can fix and skip the items they haven't figured
out what they need to do.
After all sometimes all you have to do is put in the time to fix something.
At other times you have to come up with a new way of looking at the
problem, before you can spend the time fixing it.
However, I think the main reason they do what they do is because they are
working with top noch systems and programs. Most likely the people with the
same sort of systems and programs see the same needs as the people at GW.
While many of the rest of us are using
outdated programs and systems.
Well anyways It will be intresting to see what the new vertion does. With luck
it will help with how many other programs it can interface with.
--
Richard The Blind Typer.
Lets hear it for talking computers.
Try the Olympus DM-520 for digital music and Audio books!
Don H wrote:
> Be interesting to know the count of how many users were complaining
> about the WE user interface versus how many users have complained about
> browse mode problems.
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--
Richard The Blind Typer.
Lets hear it for talking computers.
Try the Olympus DM-520 for digital music and Audio books!
If you reply to this message it will be delivered to the original sender only.
If your reply would benefit others on the list and your message is related to
GW Micro, then please consider sending your message to [email protected] so
the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage
your list subscription at http://www.gwmicro.com/listserv.