hi,
ok what exactly is the problem your having what version of the software are
you having it with? perhaps if you provide us with this information we
might be able to help.
also you should remember that many of us gw micro included are running the
latest software. this happens to the best of us when we run in to things
that we have not used in a while. for example a friend of mine the other
day needed help with outlook express. it has been many years for me scence
I have used outlok express so helping him was rather hard. not because I
did not want to help but because quite frankly I could not remember.
hth
Jim Grimsby JR.
Skype name: Jim.Grimsby
Skype number: 909-498-4711.
E-mail: [email protected]
Twitter: Jgrimsby
--------------------------------------------------
From: "richard e white" <[email protected]>
Sent: Wednesday, February 02, 2011 12:46 PM
To: "Don H" <[email protected]>
Cc: <[email protected]>
Subject: Re: WE 7.5
I don't think they have accurate figures. I don't think they even pay
attention to some of us anymore. Heck out of my last several calls about
problems half the time they can't even help. Even when I know there is an
anser. I know this because when XP first came out
they gave me a work around to get the spell checker to work on my net
system. When I couldn't remember the setting they had sugested before,
they didn't remember. In fact I couldn't even get it through there heads
as to why I needed to use f7 rather then the function
key. The problem is the way they kept telling me never does punctuation
or grammer. Something I needed. Because of this my net system still has
problems. So for several years now I had to put up with a system with
several areas not working. There last sugestion was
to reinstall everything. It didn't help either, and I don't have the
money or time to send them the system. And when you come right down to it
there anser is to always upgrade to get rid of the problem. I had to stop
doing that after finding out that at least twice
the upgrade they were sugesting didn't solve the problem at all. Of
course I was only told this after 1400 dollors of programs I didn't need.
Don't get me wrong, I like window eyes. It is more stable then anything
else I have tried and has always been that way sence I
started using it during vertion 3 I just can't figure out why they make
the picks they do. The brows feature has been messed up sence day one. I
know it hasn't for everyone. It is the programs I have to use. Still I
am getting tired of always waiting for the next
vertion to solve the problem. They always say it will be in the next
vertion, then we hear it has been put off again. I am beginning to
belive they do what they have figured out what they can fix and skip the
items they haven't figured out what they need to do.
After all sometimes all you have to do is put in the time to fix
something.
At other times you have to come up with a new way of looking at the
problem, before you can spend the time fixing it.
However, I think the main reason they do what they do is because they
are working with top noch systems and programs. Most likely the people
with the same sort of systems and programs see the same needs as the
people at GW. While many of the rest of us are using
outdated programs and systems.
Well anyways It will be intresting to see what the new vertion does. With
luck it will help with how many other programs it can interface with.
--
Richard The Blind Typer.
Lets hear it for talking computers.
Try the Olympus DM-520 for digital music and Audio books!
Don H wrote:
Be interesting to know the count of how many users were complaining
about the WE user interface versus how many users have complained about
browse mode problems.
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--
Richard The Blind Typer.
Lets hear it for talking computers.
Try the Olympus DM-520 for digital music and Audio books!
If you reply to this message it will be delivered to the original sender
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If you reply to this message it will be delivered to the original sender only.
If your reply would benefit others on the list and your message is related to
GW Micro, then please consider sending your message to [email protected] so
the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage
your list subscription at http://www.gwmicro.com/listserv.