well, i'm running windows 7 32-bit over here. even though the file size is 28.7mb, it still fails and this is both downloading it earlier at 3 something eastern and later last night close to 9 when i thought most would have gotten it by then same issue. not mad just am wondering what could make an upgrade say this couldn't be used with the current version of window-eyes even though that is 7.5.
On Jun 21, 2011, at 10:28 PM, Chris Skarstad wrote: > Hi. Well, you've got a few options here. > > Firstly, I can't remember if you mentioned what OS you're using? If it's > windows xp, vista, or win 7 it should, in theory install just fine. > Obviously for you it didn't. So if you're running something like windows > 2000, Window-eyes won't run on the platform anymore. > The other guess I have is the file size. Usually, I've noticed that when a > new update to window-eyes is released, everybody, and I mean everybody! tries > to get it all at the same time, and some folks get files that are a lot > smaller than they should be, or ones that are corrupt in some way. So, what > I would suggest is checking to see how big the file you downloaded might be. > If it's something like 28.7 mb, you should be ok, and there's something else > at work here. But if it's smaller than that, the best thing to do is just > wait a little while for things to die down, then try downloading the upgrade > file again. Barring all that you can always request that GW Micro send you a > cd with the upgrade on it, but for some folks that's a last-ditch thing. so, > take all that into account and we'll hopefully get things fixed for you. > Sorry you're having so much trouble upgrading! > > Chris > > On 6/21/2011 8:57 PM, Brandon Misch wrote: >> Hey guys. when i last didinstall of 7.5.1, i did a clean install of 7.5 then >> entered on the downloaded file. no dice. This time i waited a few hours more >> then tried redownload the file and run it that way. still no dice. I don't >> want to be blocked from downloading future updates but also don't to be one >> of the ones left out all because of an error that says this upgrade can't be >> used with the current version of window-eyes wich is still 7.5. That's the >> latest on my development. >> If you reply to this message it will be delivered to the original sender >> only. If your reply would benefit others on the list and your message is >> related to GW Micro, then please consider sending your message to >> [email protected] so the entire list will receive it. >> >> GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can >> manage your list subscription at http://www.gwmicro.com/listserv. >> >> > If you reply to this message it will be delivered to the original sender > only. If your reply would benefit others on the list and your message is > related to GW Micro, then please consider sending your message to > [email protected] so the entire list will receive it. > > GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can > manage your list subscription at http://www.gwmicro.com/listserv. > If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
