Can your friend (using narrator) go into computer and see if he can explore the drive at all?
Vaughan Dodd <[email protected]> wrote: > Hi Brenda. > > Is your friend able to confirm that the cd drive is in fact d:? > > On one of my machines, because of extra hard drives, it is drive F: > > Best of luck. > > Vaughan. > > > > -----Original Message----- > From: meadowlark77 [mailto:[email protected]] > Sent: Friday, 25 May 2012 11:17 a.m. > To: Duyahn Walker > Cc: [email protected] > Subject: Re: can't get Window-Eyes 7.5.4.1 to install off it's CD-ROM > > I toldher to write in: > > d:\setup and hit enter. > > When that did not work, I told her to run d:\setup.exe > > and hit enter. > > No go there either. There's no sighted person there to see what's on screen. > I don't know if we can access the cd manually or not, hence, the reason I'd > tried to tell her to manually run setup. No go. I had told her to hit start, > run and d:\setup > > and it didn't work. > > Take care and thanks, > > Brenda > > mailto:[email protected] > > At 06:13 PM 5/24/2012, you wrote: > >Can you access any of the content on the cd? If so, try to go and type > >the following d:\ and see what that does. If you get to the content > >that way, run the set up file manually. > > > > > >----- Original Message ----- From: "meadowlark77" > ><[email protected]> > >To: <[email protected]> > >Cc: <[email protected]> > >Sent: Thursday, May 24, 2012 5:58 PM > >Subject: can't get Window-Eyes 7.5.4.1 to install off it's CD-ROM > > > > > >>Hello. A friend of mine, about a thousand miles away called me saying > >>that they cannot get Window-eyes 7.5.4.1 to install from the CD-ROM. > >>They uninstalled version 7.2 and then, they proceeded to install the > >>new one. > >> > >>It's like they can hear the hard drive spin but no welcome message. > >>So, I told them to write in > >> > >>d:\setup > >> > >>and hit enter. > >> > >>No go. What am I missing here? Did I not tell her right? All her sound > >>events are working and all of that, but I don't know if her CD-Rom > >>drive's auto-run was disabled by the latest security patches as mine > >>was. So, I took her through the d:\setup. Is that the path to what I > >>need to tell her to install with if we have to do it manually? > >> > >>Thanks, > >> > >>Brenda\ > >>mailto:[email protected] > >>If you reply to this message it will be delivered to the original > >>sender only. 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