Hi Jeff,
Thanks, now I can wait for David to try again and see what is going on
with the 64 bit machine.
Weew! Finally!
Bruce
Sent: Tuesday, March 27, 2012 3:36 PM
Subject: RE: Uninstall App 2.3 Error report
I downloaded again, and all seems well with the uninstall app.
Jeff weiss
-----Original Message-----
From: BT [mailto:[email protected]]
Sent: Tuesday, March 27, 2012 2:23 PM
To: [email protected]
Subject: Re: Uninstall App 2.3 Error report
Hi Jeff,
I know, I did the same thing and sure enough, in haste once again,
did not check the box for global when tabbing by quickly.
I packaged it and now going to upload it, wait a few minutes and it
will be there.
Erase, delete it and I will once again try again.
Bruce
Sent: Tuesday, March 27, 2012 2:58 PM
Subject: RE: Uninstall App 2.3 Error report
I had to go into add and remove apps, and remove the two entries there
for the uninstall program.
Then I downloaded your new package and attempted to install it. It
seemed to install, but it's not in the list of global apps.
I went into app manager and loaded uninstall.vbs and now it is working.
There is still something wrong with your package. I suspect that you
don't have the global association.
Also, I don't think that I would ever change the name of the package
unless you really need to because this just causes extra problems.
Jeff Weiss
-----Original Message-----
From: BT [mailto:[email protected]]
Sent: Tuesday, March 27, 2012 1:41 PM
To: [email protected]
Subject: Re: Uninstall App 2.3 Error report
Hi Aaron,
I uploaded it again, the size of the file is 20K which it should be.
Check and see if it is posted that way at your end.
I did not look today to see the file size before responding to all
the emails. If it was as you say it would be a 39K size file instead of
the 20K.
So, I thought I had fixed it last night but the issue last night was
a figure out where the packaged got stored and may have resulted in me
just uploading the original bad one. The price paid for late night
programming.
So let me know if all is OK now.
Bruce
Sent: Tuesday, March 27, 2012 2:31 PM
Subject: Re: Uninstall App 2.3 Error report
These are the files in version 2.4, currently on App Central:
File name File size Date Time Attrs
----------------------------- ---------- ---------- -------- -----
Uninstall.vbs 116568 2012/03/26 20:27:28 -a--
Uninstall.wepm 20604 2012/03/26 10:23:34 -a--
wepackinglist 229 2012/03/26 20:30:56 -a--
wepackagedetails9 538 2012/03/26 20:30:56 -a--
wepackagelicense9 766 2012/03/26 20:30:56 -a--
These are the files in the WEPM that's in the WEPM above:
File name File size Date Time Attrs
----------------------------- ---------- ---------- -------- -----
Uninstall.vbs 116546 2012/03/26 10:19:50 -a--
Uninstall.xml 5220 2012/03/26 10:20:16 -a--
wepackinglist 225 2012/03/26 10:23:34 -a--
wepackagedetails9 538 2012/03/26 10:23:34 -a--
wepackagelicense9 766 2012/03/26 10:23:34 -a--
Aaron
On 3/27/2012 2:27 PM, BT wrote:
> Hi Aaron,
>
> Before sending my last reply I had looked at the .wep before
> sending my reply and it shows only 2 files, a .vbs and .xml. I
> uploaded that last night, the date and time should be as I stated. If
> not, then I will have to do it again.
> Bruce
>
> Sent: Tuesday, March 27, 2012 2:24 PM
> Subject: Re: Uninstall App 2.3 Error report
>
>
> If you have it working on one machine, but not on another, I would
> deduce that the machine where it's not working has an app installation
> problem. It also appears as though the package on App Central is
> malformed, as it contains a VBS and WEPM, but no XML, while the WEPM
> in the WEPM does have an XML. Bottom line: get your package sorted out
> and update, and then let's see what other problems persist.
>
> Aaron
>
> On 3/27/2012 2:13 PM, BT wrote:
>> Hi Jeff,
>>
>> This probably answers part of David's question today and I was
>> wondering why the size of that file was larger than it should be and
>> my mistake was not taking my time and having an older version of the
>> installer in the same folder as my program. So in haste I selected
>> the .vbs and .xml and not looking to see who was next on the list. So
>> instead of .xml it was the .wep file.
>>
>> My latest posting should be only 20K in size, and date 12
>> midnight of today's date.
>>
>> There seems to be 2 issues with app central on this issue. one
>> is removing that and replacing it without any further downloads of
>> it. Also my Dell computer keeps on saying there is an update and
>> there is none once the new version is loaded and correct. So each
>> time I turn on the Dell computer it keeps alerting me of an update
>> then says there is none when you say yes.
>>
>> My Dell computer is windows 7 and my old tower is an XP and
>> that computer never alerts me of an update!
>>
>> Aaron I think someone should look into this. If there needs to
>> be a purge of my app on app central then do it and I will do it all
>> over again to get the posting correct. But how does one get rid of
>> the issue Kevin has pointed out and seems to be messing up my Dell?
>>
>> Sincerely
>> Bruce
>>
>> Sent: Tuesday, March 27, 2012 11:47 AM
>> Subject: RE: Uninstall App 2.3 Error report
>>
>>
>> When I tried the latest Uninstall app, I noticed that there is a
>> .wepm package file in the list of files instead of an .xml file. I
>> had to go into my app data to install this .wepm package which
>> contains the .xml file.
>> Jeff Weiss
>>
>>
>>
>> -----Original Message-----
>> From: BT [mailto:[email protected]]
>> Sent: Monday, March 26, 2012 8:50 PM
>> To: [email protected]
>> Subject: Uninstall App 2.3 Error report
>>
>>
>> Hi David,
>>
>> I am not sure when reading your error report what might be the
>> cause, the only solution is to try the 2.4 version and see if you get
>> that error again.
>>
>> The error seems to indicate that there was no Treeview even
made.
>> For it is attempting to make the initial leaf of the tree that may
>> exist but since the error says the control does not support this
>> property seems to indicate there is no tree even there.
>>
>> For the data for the leaf is the initial leaf of all programs
>> and attempting to make the first leaf with a value of 1 and the name
>> of all files you have.
>>
>> So, will have to look at 64 bit machines and see if there is an
>> issue with 64 bit machines with tree views.
>>
>> Let me know if something else comes up or you get the same
>> error again.
>> Bruce
>>
>> Sent: Monday, March 26, 2012 9:12 PM
>> Subject: Re: Uninstall App 2.3 Error report
>>
>>
>>
>> Hi David,
>>
>> The message box is there but I did not force your screen to go
>> to it.
>> You will find it there by alt tabbing to it. I guess I should have
>> used a complete message box that forces it to focus to it.
>> So try the new app I had to repost the app using the original
>> package name without the 2-4 in it so there are no warning messages.
>> I think what you are seeing is the assignment of a tree name
>> with no value in the field. So I changed the split char to see if
>> there was a name field with that char in it. I experienced this once
>> before when attempting to use the "|" as my splitter character. Sure
>> enough there were property names using that character in Windows 7.
>> So I changed it to "`" but it still may not have fixed it. Now
>> I pushed it up to chr(250) instead to see if I am out of any range of
use.
>>
>> So try and see if it fixes it.
>>
>> Bruce
>>
>> Sent: Monday, March 26, 2012 8:59 PM
>> Subject: Re: Uninstall App 2.3 Error report
>>
>>
>> Hi, Bruce,
>> Just made the edits and ran the app. I got the sign on message, the
>> error notice flashed and it continued to its first page which had
>> some things like:
>>
>> List Choices
>> Uninstall
>> Quiet Uninstall
>> Refresh (button)
>> a search button and
>> some other buttons like to close and exit. That is what I did. I did
>> not explore further since I wanted to let you know one step at a
time.
>>
>> Upon exit, I did get the error message:
>>
>> Text is: All Programs (260) Data is: 1
>>
>> After dismissing that message I got the following error on a new line
>> (1332):
>>
>> An Error Occurred in Uninstall 2.3 (800A01B6)
>>
>> Description: Object doesn't support this property or method:
>> 'dObj.Control(...).NewItem'
>> Line: 1332 - Set tvINew = dObj.Control( treeName).NewItem()
>>
>> Path: C:\Users\Helkenn\AppData\Roaming\GW
>> Micro\Window-Eyes\users\default\Uninstall.vbs
>> Signed: No Signature
>>
>> Active Window Title: , ,
>> Active Window Set File:
>> Focused Window Module: ,
>> Window-Eyes Version: 7.5.3.0
>> Active Synthesizer: DECtalk Access32 (Window-Eyes) Active Braille
>> Display: None OS Version: 6.1 (7601) SP: 1.0 GW Toolkit: 8.4.8
>>
>> The thing sounds like W7 64 bit has some different objects and
methods.
>> You may have to test for the OS version and stuff. That is only a
>> guess on my part! I've heard Doug's tutorial on some of this.
>>
>> Good luck... Let me know if I can do anything else. I'm thinking of
>> trapping the line 1332 error in the same way, but do not know what to
>> report. Thus, I will refrain and await further instructions...
>>
>> Dave
>>
>> At 02:14 PM 3/26/2012, you wrote:
>>
>>> Hi David,
>>>
>>> I have to check if there is a 64 bit problem and double check
>>> the WMI data on what 64 machines it will work in and what will not.
>>> So:
>>> Just type what I have below and I also included the line which
>>> had the error, I am just trapping around that line. So just enter
>>> the lines before and after that error line you posted. So get into
>>> notepad and make sure your line wrap is off and hit the alt key,
>>> then e key then g key to take you to the line number you enter, 1336
>>> then hit the enter key.
>>>
>>> Err.Clear
>>> Err.Number = 0
>>> On Error Resume Next
>>> parentNode.Children.Insert tvINew, tviLast If Err.Number> 0 Then _
>>> msgBox " Text Is: "& tvINew.Text& " Data Is:"& tvINew.Data
>>>
>>> Sent: Monday, March 26, 2012 4:59 PM
>>> Subject: Re: Uninstall App 2.3 Error report
>>>
>>>
>>> Hi, Bruce,
>>> My responses embedded...
>>>
>>> At 01:18 PM 3/26/2012, you wrote:
>>>> Hi David,
>>>>
>>>> Does this happen every time?
>>> Yes. At least the three times I tried it. Before starting it each
>>> time, I checked for any updates since you've been updating rather
>>> quickly lately.
>>>
>>>> I have a Dell Windows 7 32 bit machine. I don't get the error but
>>>> we can try something more and that is to place an error trap to see
>>>> what fields are messing up.
>>> I will do what I can, but error traps are new to me. I'm still
>>> trying to figure out select statements! That's how green I am!
>>>
>>>
>>>> Also, did you get this error from earlier versions of my
>> program?
>>> Dunno since I waited until the update flurry was over before I tried
>>> it at all. I have not backed out to previous versions. Again, I'm
>>> still learning, so if you teach me how to do that, I will try it.
>>>
>>>> The errors that could be coming may be from a data type field off
>>> >from the scanning of all listings. So we will have to place an
>>> >error
>>>> trap in this location. Let me know what the message box says.
>>> I sent the message box contents in the notice. If you're refering to
>>> a different message box, please indicate which one and I'll do what
>>> I can.The message spoken when the app starts is the only thing I
>>> hear until the error report puts its nose in it.
>>>
>>>> So can you edit the app from the manager and go to this line?
>>> Sounds like fun. I'll give it a go when I can get back to this.
>>>
>>>> Line: 1336 - parentNode.Children.Insert tvINew, tviLast
>>>>
>>>> If you do, place just before and after that line:
>>>> Err.Clear
>>>> Err.Number = 0
>>>> On Error Resume Next
>>>> parentNode.Children.Insert tvINew, tviLast If Err.Number> 0 Then
_
>>>> msgBox " Text Is: "& tvINew.Text& " Data Is:"& tvINew.Data
>>>> ----- Original Message -----
>>>> From: "David Helkenn"<[email protected]>
>>>> To:<[email protected]>;<[email protected]>
>>>> Cc:<[email protected]>
>>>>
>>>> Sent: Monday, March 26, 2012 1:50 PM
>>>> Subject: Uninstall App 2.3 Error report
>>>>
>>>>
>>>> Bruce,
>>>> Enclosed is the error report I received when I tried the uninstall
>>>> app. I first downloaded the latest update. I'm using a Del XPS8300,
>>>> Windows 7 Pro - 64 bit, with WE 7.5.3 with all updates. The only
>>>> thing I can add is that I get the error message about a second or
>>>> two into its execution. I have been in that sort of position before
>>>> with other error messages, so I copy/pasted it into a place from
>>>> which I copied it to this email. I did try the send error report
>>>> option and of course, it failed too. Sure have seen that far too
>>>> many times with
>> W7.
>>>> If I can help with other testing or whatever, let me know...
>>>>
>>>> David Helkenn
>>>>
>>>> ---
>>>> An Error Occurred in Uninstall 2.3 (800A01A8)
>>>>
>>>> Description: Object required: 'parentNode'
>>>> Line: 1336 - parentNode.Children.Insert tvINew, tviLast
>>>>
>>>> Path: C:\Users\Helkenn\AppData\Roaming\GW
>>>> Micro\Window-Eyes\users\default\Uninstall.vbs
>>>> Signed: No Signature
>>>>
>>>> Active Window Title: Installed Programs, WINEYES, #32770 Active
>>>> Window Set File: WINEYES.set Focused Window Module: WINEYES,
>>>> SysTreeView32 Window-Eyes Version: 7.5.3.0 Active Synthesizer:
>>>> DECtalk Access32 (Window-Eyes) Active Braille Display: None OS
>>>> Version: 6.1 (7601) SP: 1.0 GW Toolkit: 8.4.8
>>>> ---
--
Aaron Smith
Web Development * App Development * Product Support Specialist GW Micro,
Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
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pertinent to your situation when submitting a problem report to the GW
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