Hi Aaron,
Before sending my last reply I had looked at the .wep before sending my
reply and it shows only 2 files, a .vbs and .xml. I uploaded that last
night, the date and time should be as I stated. If not, then I will have to
do it again.
Bruce
Sent: Tuesday, March 27, 2012 2:24 PM
Subject: Re: Uninstall App 2.3 Error report
If you have it working on one machine, but not on another, I would
deduce that the machine where it's not working has an app installation
problem. It also appears as though the package on App Central is
malformed, as it contains a VBS and WEPM, but no XML, while the WEPM in
the WEPM does have an XML. Bottom line: get your package sorted out and
update, and then let's see what other problems persist.
Aaron
On 3/27/2012 2:13 PM, BT wrote:
> Hi Jeff,
>
> This probably answers part of David's question today and I was
> wondering
> why the size of that file was larger than it should be and my mistake was
> not taking my time and having an older version of the installer in the
> same
> folder as my program. So in haste I selected the .vbs and .xml and not
> looking to see who was next on the list. So instead of .xml it was the
> .wep
> file.
>
> My latest posting should be only 20K in size, and date 12 midnight of
> today's date.
>
> There seems to be 2 issues with app central on this issue. one is
> removing that and replacing it without any further downloads of it. Also
> my
> Dell computer keeps on saying there is an update and there is none once
> the
> new version is loaded and correct. So each time I turn on the Dell
> computer
> it keeps alerting me of an update then says there is none when you say
> yes.
>
> My Dell computer is windows 7 and my old tower is an XP and that
> computer never alerts me of an update!
>
> Aaron I think someone should look into this. If there needs to be a
> purge of my app on app central then do it and I will do it all over again
> to
> get the posting correct. But how does one get rid of the issue Kevin has
> pointed out and seems to be messing up my Dell?
>
> Sincerely
> Bruce
>
> Sent: Tuesday, March 27, 2012 11:47 AM
> Subject: RE: Uninstall App 2.3 Error report
>
>
> When I tried the latest Uninstall app, I noticed that there is a .wepm
> package file in the list of files instead of an .xml file. I had to go
> into my app data to install this .wepm package which contains the .xml
> file.
> Jeff Weiss
>
>
>
> -----Original Message-----
> From: BT [mailto:[email protected]]
> Sent: Monday, March 26, 2012 8:50 PM
> To: [email protected]
> Subject: Uninstall App 2.3 Error report
>
>
> Hi David,
>
> I am not sure when reading your error report what might be the
> cause, the only solution is to try the 2.4 version and see if you get
> that error again.
>
> The error seems to indicate that there was no Treeview even made.
> For it is attempting to make the initial leaf of the tree that may exist
> but since the error says the control does not support this property
> seems to indicate there is no tree even there.
>
> For the data for the leaf is the initial leaf of all programs and
> attempting to make the first leaf with a value of 1 and the name of all
> files you have.
>
> So, will have to look at 64 bit machines and see if there is an
> issue with 64 bit machines with tree views.
>
> Let me know if something else comes up or you get the same error
> again.
> Bruce
>
> Sent: Monday, March 26, 2012 9:12 PM
> Subject: Re: Uninstall App 2.3 Error report
>
>
>
> Hi David,
>
> The message box is there but I did not force your screen to go to
> it.
> You will find it there by alt tabbing to it. I guess I should have used
> a complete message box that forces it to focus to it.
> So try the new app I had to repost the app using the original
> package name without the 2-4 in it so there are no warning messages.
> I think what you are seeing is the assignment of a tree name with no
> value in the field. So I changed the split char to see if there was a
> name field with that char in it. I experienced this once before when
> attempting to use the "|" as my splitter character. Sure enough there
> were property names using that character in Windows 7.
> So I changed it to "`" but it still may not have fixed it. Now I
> pushed it up to chr(250) instead to see if I am out of any range of use.
>
> So try and see if it fixes it.
>
> Bruce
>
> Sent: Monday, March 26, 2012 8:59 PM
> Subject: Re: Uninstall App 2.3 Error report
>
>
> Hi, Bruce,
> Just made the edits and ran the app. I got the sign on message, the
> error notice flashed and it continued to its first page which had some
> things like:
>
> List Choices
> Uninstall
> Quiet Uninstall
> Refresh (button)
> a search button and
> some other buttons like to close and exit. That is what I did. I did not
> explore further since I wanted to let you know one step at a time.
>
> Upon exit, I did get the error message:
>
> Text is: All Programs (260) Data is: 1
>
> After dismissing that message I got the following error on a new line
> (1332):
>
> An Error Occurred in Uninstall 2.3 (800A01B6)
>
> Description: Object doesn't support this property or method:
> 'dObj.Control(...).NewItem'
> Line: 1332 - Set tvINew = dObj.Control( treeName).NewItem()
>
> Path: C:\Users\Helkenn\AppData\Roaming\GW
> Micro\Window-Eyes\users\default\Uninstall.vbs
> Signed: No Signature
>
> Active Window Title: , ,
> Active Window Set File:
> Focused Window Module: ,
> Window-Eyes Version: 7.5.3.0
> Active Synthesizer: DECtalk Access32 (Window-Eyes) Active Braille
> Display: None OS Version: 6.1 (7601) SP: 1.0 GW Toolkit: 8.4.8
>
> The thing sounds like W7 64 bit has some different objects and methods.
> You may have to test for the OS version and stuff. That is only a guess
> on my part! I've heard Doug's tutorial on some of this.
>
> Good luck... Let me know if I can do anything else. I'm thinking of
> trapping the line 1332 error in the same way, but do not know what to
> report. Thus, I will refrain and await further instructions...
>
> Dave
>
> At 02:14 PM 3/26/2012, you wrote:
>
>> Hi David,
>>
>> I have to check if there is a 64 bit problem and double check the
>> WMI data on what 64 machines it will work in and what will not.
>> So:
>> Just type what I have below and I also included the line which had
>> the error, I am just trapping around that line. So just enter the lines
>> before and after that error line you posted. So get into notepad and
>> make sure your line wrap is off and hit the alt key, then e key then g
>> key to take you to the line number you enter, 1336 then hit the enter
>> key.
>>
>> Err.Clear
>> Err.Number = 0
>> On Error Resume Next
>> parentNode.Children.Insert tvINew, tviLast If Err.Number> 0 Then _
>> msgBox " Text Is: "& tvINew.Text& " Data Is: "& tvINew.Data
>>
>> Sent: Monday, March 26, 2012 4:59 PM
>> Subject: Re: Uninstall App 2.3 Error report
>>
>>
>> Hi, Bruce,
>> My responses embedded...
>>
>> At 01:18 PM 3/26/2012, you wrote:
>>> Hi David,
>>>
>>> Does this happen every time?
>> Yes. At least the three times I tried it. Before starting it each time,
>> I checked for any updates since you've been updating rather quickly
>> lately.
>>
>>> I have a Dell Windows 7 32 bit machine. I don't get the error but we
>>> can try something more and that is to place an error trap to see what
>>> fields are messing up.
>> I will do what I can, but error traps are new to me. I'm still trying
>> to figure out select statements! That's how green I am!
>>
>>
>>> Also, did you get this error from earlier versions of my
> program?
>> Dunno since I waited until the update flurry was over before I tried it
>> at all. I have not backed out to previous versions. Again, I'm still
>> learning, so if you teach me how to do that, I will try it.
>>
>>> The errors that could be coming may be from a data type field off
>> >from the scanning of all listings. So we will have to place an error
>>> trap in this location. Let me know what the message box says.
>> I sent the message box contents in the notice. If you're refering to a
>> different message box, please indicate which one and I'll do what I
>> can.The message spoken when the app starts is the only thing I hear
>> until the error report puts its nose in it.
>>
>>> So can you edit the app from the manager and go to this line?
>> Sounds like fun. I'll give it a go when I can get back to this.
>>
>>> Line: 1336 - parentNode.Children.Insert tvINew, tviLast
>>>
>>> If you do, place just before and after that line:
>>> Err.Clear
>>> Err.Number = 0
>>> On Error Resume Next
>>> parentNode.Children.Insert tvINew, tviLast If Err.Number> 0 Then _
>>> msgBox " Text Is: "& tvINew.Text& " Data Is: "& tvINew.Data
>>> ----- Original Message -----
>>> From: "David Helkenn"<[email protected]>
>>> To:<[email protected]>;<[email protected]>
>>> Cc:<[email protected]>
>>>
>>> Sent: Monday, March 26, 2012 1:50 PM
>>> Subject: Uninstall App 2.3 Error report
>>>
>>>
>>> Bruce,
>>> Enclosed is the error report I received when I tried the uninstall
>>> app. I first downloaded the latest update. I'm using a Del XPS8300,
>>> Windows 7 Pro - 64 bit, with WE 7.5.3 with all updates. The only
>>> thing I can add is that I get the error message about a second or two
>>> into its execution. I have been in that sort of position before with
>>> other error messages, so I copy/pasted it into a place from which I
>>> copied it to this email. I did try the send error report option and
>>> of course, it failed too. Sure have seen that far too many times with
> W7.
>>> If I can help with other testing or whatever, let me know...
>>>
>>> David Helkenn
>>>
>>> ---
>>> An Error Occurred in Uninstall 2.3 (800A01A8)
>>>
>>> Description: Object required: 'parentNode'
>>> Line: 1336 - parentNode.Children.Insert tvINew, tviLast
>>>
>>> Path: C:\Users\Helkenn\AppData\Roaming\GW
>>> Micro\Window-Eyes\users\default\Uninstall.vbs
>>> Signed: No Signature
>>>
>>> Active Window Title: Installed Programs, WINEYES, #32770 Active
>>> Window Set File: WINEYES.set Focused Window Module: WINEYES,
>>> SysTreeView32 Window-Eyes Version: 7.5.3.0 Active Synthesizer:
>>> DECtalk Access32 (Window-Eyes) Active Braille Display: None OS
>>> Version: 6.1 (7601) SP: 1.0 GW Toolkit: 8.4.8
>>> ---
--
Aaron Smith
Web Development * App Development * Product Support Specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
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