Sean Gibbins wrote:
> Also of interest to corporates is support.
> 
> If you have a financial application that has the potential to cost you a 
> small fortune in fines on account of late payment, or even your license 
> to trade as a result of multiple outages, you need to know that there is 
> an expert on hand day and night should you hit an issue you cannot fix.

Oddly "business critical" describes most of our customer base and many are
large telcos etc. We use quite a bit of floss software and provide first line
support for all of it. They have no problem with this.



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