Same here. I try to be as ruthless as possible with my on site charges esp when I could do the work back at the shop and the customer has been so informed.

Thane Sherrington wrote:

At 09:47 AM 19/07/2005, Christopher Klein wrote:

 When I get a customer who has an insane amount of
spyware, I try to take it home with me.  If I can
watch TV, or do something else while running the scan
I don't charge them nearly as much...maybe an hour
total depending.


That's my approach as well to onsite calls.

T


--
Cheers,
joeuser (still looking for the 'any' key)

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