And what retail repair business does HP run?
I stand by my statement that by trying to be a "good guy" you are
stealing from yourself. Though I agree the customer is much better
served by bringing the machine to you to be work on at your convince vs.
paying inflated on-site charges. I mean, what car repair place comes to
your house & fixes your engine or changes your breaks??? =)
Wayne Johnson wrote:
At 11:14 AM 7/19/2005, warpmedia typed:
They're charging a set fee (and insane one) and getting it for
REPEATED bad work on a daily basis. So yes, those of you charging less
or feeling you need to give a customer a break are ripping yourselves
off.
Are you kidding? We're killing HP. <lol>
See
<http://www.cbsnews.com/stories/2005/07/19/ap/business/main709913.shtml>
where it talks about them cutting 14,500 Jobs especially in the area of
[you guessed it] support.
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Wayne D. Johnson
Ashland, OH, USA 44805
<http://www.wavijo.com>
