Kinda like that Intel pentium bug.
From: [EMAIL PROTECTED]
Reply-To: [EMAIL PROTECTED], The Hardware List
<hardware@hardwaregroup.com>
To: "The Hardware List" <hardware@hardwaregroup.com>
Subject: Re: [H] Dell Laptop Batteries
Date: Thu, 17 Aug 2006 19:08:04 +0000
Its nice to give them credit for an effort to fix it. Nicer if they hadn't
broke it in the first place :)
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-----Original Message-----
From: Ben Ruset <[EMAIL PROTECTED]>
Date: Thu, 17 Aug 2006 15:01:16
To:The Hardware List <hardware@hardwaregroup.com>
Subject: Re: [H] Dell Laptop Batteries
I lump Acer in with the whitebox category.
Since when has making a product affordable been a bad thing?
They have used a variety of tactics to lower the price of their gear.
They have mastered keeping a minimum amount of inventory on hand to
operate. They have very low overhead compared to a lot of other vendors
who operate stores, etc.
They have skimped on support. According to Dell they're addressing that
problem. It's rare for a company to come out and say "we suck and we're
trying to fix it" which to me is pretty refreshing.
Thane Sherrington wrote:
> At 03:05 PM 17/08/2006, Ben Ruset wrote:
>> Who makes a quality computer?
>
> I'm very happy with Acer. And the whiteboxes I sell are excellent.
>
> Before we start saying "All major brands sell crap today" we have to
> remember the Dell spearheaded the rush to the lowest possible price* and
> that's when the quality and service dropped off the cliff. Dell is the
> Walmart of the computer world. Too stupid to teach customers how to buy
> a good quality computer (or too scared to let them see how bad their's
> were) Dell went the route of the bottom feeder and pushed price only.
> The other manufacturers (admittedly, also too lazy to educate customers)
> tried for awhile to compete on quality over price but failed to teach
> customers how to understand quality. Price is a easy thing to compare,
> and given nothing else, customers bought the cheapest thing they could.
> Sure they bitched about quality and service, but they consoled
> themselves by thinking that every company was the same. If Dell goes,
> then perhaps Acer, HP and Lenovo will start thinking that a $1500-$2000
> computer with good quality components and support by English speakers
> would be better for everyone and the industry will right itself.
>
> *While not the first to take this route, they were the most successful.
>
> T
>
