j maccraw wrote:
As for the Dell guy, all they would do is use the Dellrestore CD to revert it back to shipping state or they would ship the unit back to Dell if it needed more than could be swapped on site. Compaq of course would say "ship it back or buy a new PC".
FYI, Dell restore CD's consist of a generic Windows OEM disk, and a second disk for drivers that you load manually, one by one. Any bloatware either comes on it's own media or gets lost forever when you do a reinstall.