Reminds me of the only Dell I ever had...
The HD eventually failed "RIGHT WHILE" I was talking to the guy
on the phone. I was on the phone with them almost constantly...
(My wife said they must have had a dart board with my picture on it...)

After they switched to Tech Support in India, and I started getting
TOTALLY wrong answers  - like "erase your BIOS settings",
(it will Auto-detect them again --- NOT --- wrong model), I figured I
better build my own...

                                              Rick Glazier

From: "Thane Sherrington"
And I forgot, their diagnostic software isn't worth the hard drive space it's stored on. By the time it diagnoses a failure, the machine is shot.

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