I hope you let Sonicwall know they lost a whole account due to their poor out-of-country support??
>>I had a similar experience with Sonicwall support. I ended up replacing >>all of our Sonicwall gear because of their terrible support. My company >>is located in the "Penthouse" of our building. Sonicwall support was so >>confused by this, and thought I was saying "Tent house." >> >>Two years later it's still a running joke at my office when anybody gets >>on the phone and has to repeat themselves several times. >> >>Joe User wrote: >> >>> Yeah and Dell ain;t the only India lusers... I recently got sent to >>> India on a Sonicwall (Firewall appliance for those that don't know) >>> issue. I faithfully listened and ended up with a completely bricked >>> device. I was so pissed. Finally, I got an American and after I >>> explained my deal and that I did not want to deal with India again - >>> he told me I can request American support and I will get it. Yay. >>> -- JRS <[EMAIL PROTECTED]> Please remove **X** to reply... ...Cleverly Disguised As A Responsible Adult...
