At 08:00 AM 12/09/2007, Ben Ruset wrote:
I had a similar experience with Sonicwall support. I ended up replacing all of our Sonicwall gear because of their terrible support. My company is located in the "Penthouse" of our building. Sonicwall support was so confused by this, and thought I was saying "Tent house."Two years later it's still a running joke at my office when anybody gets on the phone and has to repeat themselves several times.
What did you end up switching to?T
