At 03:48 PM 12/19/2007, you wrote:
Strange it would do that ONLY when sending mail to customer service
addresses.
not strange if Cox is blocking the domains or user name. I don't use
COX SMTP. I use Godaddy's, and even though it gets blocked when I try
to send it out of Eudora using Godaddy SMTP or Outlook using COX
SMTP, I can log into my Godaddy email web interface and send things
out just fine..... so it isn't Godaddy ... it has to be COX... no??
I honestly can't imagine this could be the whole story on your
problem. It would imply that Cox is blocking outgoing mail to
particular userids.
Are you actually connected to a Cox internet connection and trying
to deliver it through the proper Cox smtp server?? Does your ISP
require or support SMTP authentication and have you enabled it in Eudora?
Assuming you aren't making a typo in the 'To:' field of you mail client,
no, I am either pasting in the name or replying to email I received
from some support or customer service address. This has been going on
for well over a year.