At 11:19 AM 01/07/2008, FORC5 wrote:
Have a customer on her second system will not boot error. Recovery
will not run from f10, have to make the recovery partition active
and boots and restores are possible,
I have no idea why she has crashed twice, drive checks OK ( wd800jb)
but I figure replacing the drive is a good first step. She is a real
estate sales person and is frantic. She has these ppl *your computer
works* do work on it and I suspect they muffed it up somehow, they
had windows defrag in scheduled tasks and I have seen defrag mess up
a system if trying to work while it is fragging.
Sounds like a bad HD to me.
There is no option in windows to create restore disks, is it
possible to just burn the data from the restore partition and make
it bootable ? Also is it possible to slipstream in updates
? restores to pre sp1 and is a real PITA. got it restored yesterday
to sp1, going back this AM to do sp3 and try and get her laptop
(vista) to network the printer again which has been a real pain.
You probably can burn the partition to DVD, but it would be easier to
contact HP and get the recovery CDs for the system.
T
