1. I hope there will be a few warning emails (T-4 months, T-3.5 months, T-0.25 months?) sent automatically when the user balance approach 3 months worth of payments.
2. this essentially means that there is a deposit of 3 months that cannot be used by the user. what is the purpose of this deposit? Adam Chlipala wrote: > We seemed to agree a few months ago on a change in the way that we deal > with low member balances. I've done my part of the implementation > needed to switch to the new approach. I'll summarize the changes here > and then list what remains for other people to do. > > - The point of this plan is to prevent members from sticking around and > being charged, even after they owe us money. Our bylaws allow us to > kick out folks who are delinquent for three months, thus we set a magic > "deposit" amount at 3 months' estimated dues, based on each member's > pledge amount. > - When the difference between what a member has paid us and what he has > been charged goes below his deposit amount, we freeze his account. All > of his data should be maintained, but he shouldn't be able to do > anything with HCoop besides read e-mail sent to his HCoop address. > - When the difference between what a member has paid us and what he has > been charged goes to 0, the board votes this person out of the co-op, > unless there are mitigating circumstances. Lack of response by the > member in question to billing inquiries implies that we will vote him out. > > I changed the portal to display balances as not including a fixed > deposit amount, and I updated the low balance e-mail reminder robot to > use the new terminology. > > The main technical component missing is a script for freeze drying a > member, taking down all of his services until he pays and we run an > un-freeze drying script. I've opened a bug for this against docelic, > who expressed interest in doing it before. > > We should also have an official board vote confirming that this is how > we should do things. Consider this my vote. > > _______________________________________________ > HCoop-Discuss mailing list > [email protected] > https://lists.hcoop.net/listinfo/hcoop-discuss > _______________________________________________ HCoop-Discuss mailing list [email protected] https://lists.hcoop.net/listinfo/hcoop-discuss
