I couldn't be happier Fletcher, If this gets finally fixed, I will be able
to play counter-strike: source!
I appreciate your and valve's work on this kind of things.

Lets see if people can stop saying 'Valve f***** up' and start saying
'Valve cares' or 'Valve is fixing that'

Thanks again.

On Wed, Jan 4, 2012 at 7:36 PM, Russell Smith <ve...@tinylittlerobots.us>wrote:

> Glad to hear that.  Thanks for the update, Fletch.
>
>
> On 1/4/2012 2:24 PM, Fletcher Dunn wrote:
>
>> I wanted to pass on the news that we believe we have identified the cause
>> of the steam auth timeouts that cause groups of players to all get
>> disconnected drop at once.  (No, we had not forgotten about it!)
>>
>> The details of the bug are pretty complicated, but essentially if a
>> client dropped from Steam under the right circumstances, and then later
>> reconnected and presented a previously claimed ticket to the authentication
>> system, the authentication would not properly receive the ticket, and it
>> would keep waiting for a claimed ticket to be presented.  No such ticket
>> would appear, since the client properly assumed that he had already sent
>> it.  Eventually the auth system gives up, and sends a timeout.  While the
>> problem essentially happens on an individual player basis, it can happen in
>> batches because multiple clients are often connected to the same
>> front-facing server (the CM), and those servers (by design) are in the most
>> hostile environment and are the most subject to bouncing.  If one of those
>> servers goes down, then from Steam's perspective, all of those players will
>> get disconnected simultaneously.
>>
>> The fix should make its way to public within the next week or two.
>>
>> Thanks for everybody's patience in enduring this really irritating bug.
>>  And especially to those who submitted the bug reports that enabled us to
>> track this down.
>>
>> Your humble servant,
>> Fletch
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>
>
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