Yes, there's the one-time retraining cost. But then there's the net present
value of the flow of recurring/subsequent training costs for that product.
Those subsequent training costs may vary! Thus the net present value may be
different, and that ought to factor into the business case, too.

Another way to look at this phenomenon is to determine the productivities
of the products over time, then put those into the business cases. The
productivities of various products can vary.

This isn't "philosophical." If those subsequent potential cost
differentials are ones that you don't agree with, OK, we'll just have to
agree to disagree.

- - - - -
Timothy Sipples
IBM Consulting Enterprise Software Architect
E-Mail: [email protected]
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