The following scenerio may resemble the circumstances in this thread. 1) IBM writes code, tests it with IBM hardware, and issues the code as PTF UZ11111 (for example). 2) Vendor-A's DASD stops working when customers install PTF UZ11111. 3) IBM customers who have Vendor-A DASD call IBM to report the problem. 4) IBM updates the AI text in PTF UZ11111 to reflect information that customers report to it.
What is really needed is a ++HOLD ACTION or ++HOLD EC with text stating that "Vendor-A microcode level xxx is required for compatability with PTF UZ11111". However, ++HOLD ACTION / ++HOLD EC text must be included in the original PTF - they cannot be added later. At the time the PTF was created, it was not known that there was a dependency between the PTF and Vendor-A's DASD microcode. If IBM published a ++HOLD ERROR, then no more customers would install PTF UZ11111. The ++HOLD ERROR would be resolved by a subsequent PTF which includes the correct (newly discovered) ++HOLD ACTION / ++HOLD EC text. If "Vendor-A" was IBM, I believe the PTF would have been marked PE. However, if "Vendor-A" was IBM, the problem would probably have been caught during testing before the PTF was released. Brian On Thu, 29 Dec 2005 15:04:19 -0500, Shmuel Metz (Seymour J.) <shmuel+ibm- [EMAIL PROTECTED]> wrote: >In <[EMAIL PROTECTED]>, on 12/29/2005 > at 12:30 PM, Brian Peterson <[EMAIL PROTECTED]> >said: > >>In case I have been unclear, it is my opinion that the AI information >>process is completely useless. If a problem deserves publication of >>AI information because of the impact to customers, it absolutely >>deserves the automation provided by the PE process, so that IBM can >>re-issue the PTF with the appropriate ++HOLD text. > >There is no need to reissue the PTF. It is sufficient to reissue the >hold data. That's what extended hold data are for. > >-- > Shmuel (Seymour J.) Metz, SysProg and JOAT ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
