On Aug 3, 2006, at 4:49 PM, Scott Barry wrote:

Consider that job-end statistics (if the output is captured or reviewed by the submitter) only represents a portion of what would normally be a chargeback bill/ invoice/receipt (okay, or call it cost allocation or recovery). Also, how will a DB2 DDF (remote) customer get their bill or a CICS transaction user, etc. -- these typically involve tables mapping USERIDs to a related owner/group? Considering the cost of DASD and tape storage (local/vault, reel, real, virtual, high-capacity), how will these resources be tallied and communicated to the appropriate department/cost_center or
resource consumer?

CPU normalization, rates, and possibly surcharge/discount logic may need to be maintained, depending on the chargeback algorithm and IT chargeback methodology intended to be used for any given system/customer. Support for "new rates" with effective dates and other comprehensive logic should likely be considered, if the reported charges are to be considered credible, especially when
transitioning between fiscal calendar cycles.

Better to consider generating a consolidated resource consumer report, at day's end (or otherwise), and accumulate the various resource buckets/areas, in a back-end system that post-processes the various SMF and other system logs. Some that come to mind are SMF type 30 (address space activity for batch, TSO, STC, OMVS/USS, and maybe APPC), type 6 (output/ print), type 101 (DB2), type 110 (CICS/CMF), IMS log (or BMC's Patrol / IMF), other DBMS tools (IDMS, M204, Datacom, Supra), and DASD (IBM DCOLLECT snapshot), tape (tape mgmt catalog snapshot) focusing on long-term data storage.


-----------------SNIP

Scott,

There *USED* to be a package (called QCM) that did all this and quite a bit more 20 or more years ago. I believe it was written by Glen Chatfield(sp?) of Duquesne systems in Pittsburg. If there was something to account for QCM could produce *VALID* numbers. Like chargeback for paging and even IO timings for anything in the system.

IIRC we had a user who disputed the numbers and brought in a hardware monitor to "verify" (contest?) the numbers. The difference was so insignificant that the user coughed up the $$ without admitting defeat.

Unfortunately the cost for the product was not cheap and I think that is what lead to the demise of the company. BTW they developed SDSI (now called MIM) on our systems. They also offered a product called STAM which allowed tape drives to be shared among systems. This was in the 70's and perhaps early 80's. When (at the early stages) their software caused any of our systems to crash they were always the first one to step up to the plate with research and debugging that even our local PSR was impressed with.

Ed

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