-------------------------<snip>-----------------------
I would find it hard to believe that the unnamed vendor with 9-5 support
would have strongly objected for a "one of" weekend support.
----------------------<unsnip>-----------------------
You'd be amazed at the number of vendors that will NOT provide support
outside the 9-5 M-F window. I even had a vendor rep hang up on me in the
middle of a call because it was now 5:00 PM where he was. Some of those
(unprintables) are unionized and unions havee INCREDIBLE power here.
Needless to say, our business relationship with that particular vendor
ended the next day. We learned how to manage without his package and
saved ourselves a bundle of $$$ besides.
Names deleted to protect the incompetant. And stoopid!!
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