Well my two cents worth has a more positive beat.....  

At the moment we are installing a considerable portion of the BMC Mainview
suite...  I find the CD's easy to use, you launch one file and all the
documents are presented in a logical easy to understand sequence.  The
documentation is well structured and pretty clear.....  But they are PDFs

On support sites - again- good job from BMC on the Knowledge Base - now if
only they supported Firefox :-(((  

So kudos to BMC (or should the credit go to B&B??).....   

James F. Smith
 

-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf
Of Shane
Sent: 14 April 2007 05:49
To: [EMAIL PROTECTED]
Subject: Re: non-IBM documentation (Friday, but on-topic)

On Fri, 2007-04-13 at 23:09 +0200, R.S. wrote:

> I'd like to share my humble observation:
> All mainframe ISV and H/W vendors provide *worse* documentation than IBM
> does.

<rant>
Bloody appalling most of it.
And navigating the websites is generally likewise.

Being a contractor for several customers makes the registration
requirements even worse. Most of these loons can't even manage their own
cookies.
Personally I don't like pdf for this either, but could live with it *if*
I could find the right manual.
For example, with CAs monumentally inane product renaming of a while
back I *still* have trouble locating their stuff.
Twits !!!.
</rant>   

Looks like a fine Autumn morning - better go walk the mutts to calm
down.

Shane ...

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