On Tue, 13 Nov 2007 16:17:26 -0700, Roger Bolan wrote: >Just from personal experience, I sometimes find that IBM web pages are >changed in ways that make them totally inaccessible to me (like it won't >let me log in even though the information I give is correct). Sometimes, >with some pages, it helps to blow away my cookies and temporary internet >files and try again. I don't know why. I can't explain it. It may not >be at all applicable to you in this case. I just know it sometimes helps >me. Indeed, that is what the IBMLINK Help Desk has had me do on a few occasions. (And, yes, it worked at least once.) I have serious issues with that approach: (1) it is based fundamentally on superstition and not on reasonable debugging techniques, and (2) it presumes that the other cookies on my desktop have no value to me or to my other vendors/users/systems. I require that IBM provide MUCH better service than this. Failing that, I don't see a happy future for IBM mainframe products. (Presumably IBM's agenda with IBMLINK's reliability issues is to lower the service stability of the mainframe to match that of the other, non-mainframe platforms. Whether that was IBM's intent or not, that is without a doubt the result that is being achieved.) "IBMLINK makes me toss my cookies" -- who wants to make that into a button for the next few SHARE meetings? (Barry?) An IBM-supplied method that would remove ONLY the specific offending cookie would be preferred. -- Tom Schmidt Madison, WI
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