On Nov 13, 2007, at 11:37 PM, Barbara Nitz wrote:
When I came into the office Monday morning there were problems
again -
but sometimes it worked.
Then you got a lot further than I did. From my first try, I either
got the authorization error or 'an error occured', and it has NEVER
worked since the "upgrade". No reading, much less updating an ETR!
This morning there is a new twist:
Note: The Revise, Complete, and Assign functions have been
temporarily disabled. Please see IBMLink News for more information.
Not that IBMLink news has any explanation for that! They also fail
to mention that it is completely impossible to even *read* anything.
Does anyone have an idea if IBM even *plans* to get us access
anytime soon?
(In other words: Did anyone get an ETA - I certainly didn't.)
Regards, Barbara
Barb,
I guess I will play straight person here. IIRC you are in Germany.
Does IBM have a similar support phone number to use (in Germany?) I
guess I would just inundate the support line with sev 1 issues
Ed
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