Ok.  Just a thought.  I am not responsible in any way for IBMLINK.  I 
don't even have access from the outside the way you do to test this idea.
I am not telling you to do this.  Try it at your own risk.  But.....

Just from personal experience, I sometimes find that IBM web pages are 
changed in ways that make them totally inaccessible to me (like it won't 
let me log in even though the information I give is correct).   Sometimes, 
with some pages, it helps to blow away my cookies and temporary internet 
files and try again.  I don't know why.  I can't explain it.  It may not 
be at all applicable to you in this case.  I just know it sometimes helps 
me. 

--Roger 

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