Your goal for first period TSO looks good. You probably want around 90% of your TSO transactions completing within that period. Check that out and if you don't increase the duration slightly. Another suggestion would be to bump the second period TSO importance level to 3 so it is running the same as your PRDBATHI.
Are you running CICS or IMS and if so what are their goals and importance levels. You want to make sure they run above batch and TSO. Tom Kelman Commerce Bank of Kansas City (816) 760-7632 > -----Original Message----- > From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On > Behalf Of Aimee Houghton > Sent: Tuesday, March 25, 2008 10:01 AM > To: IBM-MAIN@bama.ua.edu > Subject: WLM and TSO > > I am no performance expert and I am basically mostly using Cheryl Watson > quickstart (or whatever it is called). We are only using one service class > for TSO users. For the most part it works fine but during batch window we > have times when the operators let a bunch of stuff run in high priority > batch service class. During those times, TSO users tend to sit and hang. > Of course, the operators bump up their own priority so they don't have a > problem. I am looking for suggestions as to how to setup the service > class > for TSO users to avoid having them hang during these situations. > > Here is my service class for TSO: > > Base goal: > CPU Critical flag: NO > > # Duration Imp Goal description > - --------- - ---------------------------------------- > 1 800 2 80% complete within 00:00:00.300 > 2 4 Execution velocity of 40 > > > Here is my service class for PRDBATHI (which I am assuming is causing the > problem): > > Base goal: > CPU Critical flag: NO > > # Duration Imp Goal description > - --------- - ---------------------------------------- > 1 3 Execution velocity of 40 > > > Any suggestions would be greatly appreciated. > > Thanks, > Aimee > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO > Search the archives at http://bama.ua.edu/archives/ibm-main.html ***************************************************************************** If you wish to communicate securely with Commerce Bank and its affiliates, you must log into your account under Online Services at http://www.commercebank.com or use the Commerce Bank Secure Email Message Center at https://securemail.commercebank.com NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system. ***************************************************************************** ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html