I agree that every z/OS customer should be signed up for both portals, but... HOW CUSTOMER WOULD LEARN ABOUT IT?

Let's imagine: a comany buys mainframe, hire people, the people get some trainigng (JCL, z/OS, SMP/E, many, many more...). Those people are wiling to learn, to they read documentation and start using mainframe.
WHO SHOULD TELL THEM ABOUT THOSE PORTALS?

I think it is up to IBM to urge every customer to sign up some employees to the portals. I repeat: EVERY customer.

Everytime I hear "you should know this" I ask "did I have a chance to know it?".


BTW: I'm signed to both portals. Redalert is better, because it notifies me by email about news (no details in the mail AFAIR), but security portal does not send notifications. Maybe this is matter of some personalization?


BTW2: We still don't know details about the security hole, but it must be BIG HOLE, because of methods of communication which were used according to notify customers about those holes.
Mails, phones, only heralds were not engaged (yet) ;-)))

Regards
--
Radoslaw Skorupka
Lodz, Poland







W dniu 2013-01-04 19:35, Peter Relson pisze:
It is somewhat alarming that several posted that they are not signed up
for the security portal. Someone also posted that they are signed up for
red alerts and asked why it was not sent that way.

As I understand it, a red alert was sent out (perhaps this past July)
stating that the method for sending and alerting about security and
integrity PTFs is via the security portal. Simply, the security portal is
the red alert process for security and integrity PTFs.

Perhaps I am oversimplifying, but it seems that every customer should make
sure that they
-- are signed up for red alerts
-- pay attention to those red alerts
-- sign up for the security portal.
This should not be new news.

It should be well understood that z/OS provides few if any details on
integrity APARs.

The PTFs were available via the security portal on December 20. I have no
information about why they were not found the day after Christmas when
someone looked at  www.ibm.com/support.
But I'm glad to hear they are there now.

Peter Relson
z/OS Core Technology Design

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