Tom Brennan wrote: >At least in that case you can hopefully reproduce the error :) >It's the one-time lost error messages that as a support person, you >sometimes have to say, "Oh well"
I call this an "anecdotal error": worth opening a ticket with as much (little) detail as possible and then closing immediately, so it's recorded. Get a few of these with the same symptom and eventually you get enough breadcrumbs to connect the dots. I remember a problem I tracked this way for three years, finally nailed it. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
