I opened a Case against ShopZ.  I saw that somewhere on ShopZ that is what
I should have done.
It was a real treat trying to convince Support that ShopZ was a real
thing.  :)

Then 7 failed attempts at sending an email with a link to update my Support
record.  None of which I could open.

Finally I have been in touch with someone that could help.

*"During some quality verification checks for the processing of your z/OS
V2.5 ServerPac order, we noticed an oversight on our part.  You chose to
have the installation method of z/OSMF ServerPac, and yet your ServerPac
order was created with the installation method of CustomPac Dialog
ServerPac."*

The answer is to reorder z/OS 2.5.  Which I will be doing tomorrow morning.



On Tue, Nov 16, 2021 at 8:51 AM Marna WALLE <mwa...@us.ibm.com> wrote:

> Mark,
> Please open a Case against ServerPac.  It is possible that your order, if
> it had gone through the manual entitlement process, could have been
> switched.  This would have been an error that the Service folks can verify
> and fix.
>
> Thanks.
> Marna WALLE
> z/OS Install and Upgrade
> IBM Poughkeepsie.
>
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-- 
The postings on this site are my own and don’t necessarily represent
Mainline’s positions or opinions

Mark D Pace
Senior Systems Engineer
Mainline Information Systems

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