More for ServerPac than for CBPDO, but ServerPac is how most people get
z/OS, at least.
What kind of ServerPac turnaround time do people:
- Expect?
- Really need?
...for z/OS orders?
Allan Staller wrote:
Might also be a flood of orders. CBPDO/SERVERPAC do require a lot of processing.
-----Original Message-----
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf
Of Richards, Robert B.
Sent: Thursday, October 5, 2017 11:34 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ShopZ order response
Good question. However, I did not hear last Friday (original delivery date) about anyone
talking about z/OS 2.3. Perhaps shipment has been delayed. If it has been, that might
explain why the status has remained "Manufacturing". Otherwise, you may want to
try emailing this link: SWG ESW ShopCat L2 Support shopc...@dk.ibm.com
Bob
-----Original Message-----
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf
Of Nightwatch RenBand
Sent: Thursday, October 05, 2017 12:18 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: ShopZ order response
On 2017-09-28 I placed my order for a new version of zOS online. I received an eMail
back from ShopZ the next day and online shows "Manufacturing"
.
Unfortunately the person who sent the original eMail has not returned eMail or
phone calls, Attempts to call ShopZ have resulted in my leaving messages, but
again, no returned calls.
Is this normal?
Should it take this long to process an order?
Is there some better way to contact ShopZ?
<snip>
--
John Eells
IBM Poughkeepsie
ee...@us.ibm.com
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