Bob,
I am asking specifically about order turnaround time for ServerPac
orders that contain z/OS.
It's interesting to understand the RFN and RECEIVE ORDER expectations
and needs as well, but I am feeling lazy on this particular Friday, so I
want to try to boil only one part of the ocean at a time. ;-)
The problem everyone has with physical media is being able to ship
something compatible with what people have today, and will continue to
have tomorrow. Our tape drives cartridge formats are not, as far as I
know, readable by other manufacturer's tape drives these days. (3480
was the last interoperable format.)
On the workstation front, optical drives are falling out of favor on new
machines. I personally want to stay away from USB memory sticks, and a
number of very security-conscious clients do not allow their use at all.
They disable USB ports entirely, which precludes all things that are
USB-attached and not just memory sticks. We're starting to run shy of
things we can send everyone that will remain usable for the foreseeable
future.
It's this, really, that might drive us toward Internet-only delivery at
some future point.
John Eells
z/OS Platform Installation Strategy
Richards, Robert B. wrote:
John,
I am spoiled. I expect it to be ready for download within minutes or a few
hours. Yesterday, a ten gigabyte RSU1709 took ten minutes to send me the
package details. I submitted the RFN and it took almost seven hours to
download. That is my expectation. :-)
Reality need? Order one day, submit on light weekday or on weekend. Restart at
last known good point, if needed.
Anything across the network beats the heck out of snail mail and I know you
guys are trying to do away with the physical media!
Bob
-----Original Message-----
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf
Of John Eells
Sent: Friday, October 06, 2017 7:22 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ShopZ order response
More for ServerPac than for CBPDO, but ServerPac is how most people get z/OS,
at least.
What kind of ServerPac turnaround time do people:
- Expect?
- Really need?
...for z/OS orders?
Allan Staller wrote:
Might also be a flood of orders. CBPDO/SERVERPAC do require a lot of processing.
-----Original Message-----
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf
Of Richards, Robert B.
Sent: Thursday, October 5, 2017 11:34 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: ShopZ order response
Good question. However, I did not hear last Friday (original delivery date) about anyone
talking about z/OS 2.3. Perhaps shipment has been delayed. If it has been, that might
explain why the status has remained "Manufacturing". Otherwise, you may want to
try emailing this link: SWG ESW ShopCat L2 Support shopc...@dk.ibm.com
Bob
-----Original Message-----
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU]
On Behalf Of Nightwatch RenBand
Sent: Thursday, October 05, 2017 12:18 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: ShopZ order response
On 2017-09-28 I placed my order for a new version of zOS online. I received an eMail
back from ShopZ the next day and online shows "Manufacturing"
.
Unfortunately the person who sent the original eMail has not returned eMail or
phone calls, Attempts to call ShopZ have resulted in my leaving messages, but
again, no returned calls.
Is this normal?
Should it take this long to process an order?
Is there some better way to contact ShopZ?
<snip>
--
John Eells
IBM Poughkeepsie
ee...@us.ibm.com
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John Eells
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