Is it a Xerox printer?? If so vary it offline, take the path and chpid off then power it down(wait a few minutes).
Power the device up(wait a few minutes) then the chpid,path, device Keep your fingers crossed as sometimes we have had to reipl,but it is a z/OS system Good luck Mace ________________________________ From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Gregg Sent: Thursday, September 03, 2009 9:46 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: 'boxed' device try vary off/on subchannel On Thu, Sep 3, 2009 at 9:36 AM, James Hammons <jam...@cdg.ws> wrote: After a hardware service call, we are unable to bring an AFP printer back on line. VM shows the device is 'boxed'. I think I've tried the obvious, however any insight short of an IPL would be helpful. steps taken so far: 1) power off, power up device 2) vary off path xx from all vary off chpid xx force the ce reset the pchpid from the hmc set rdev cuu clear set rdev cuu type afp (printer is not boxed, and status is 'offline') vary on chpid xx vary on path xx to all force ('q cuu' shows the device is now 'boxed') --------------- tia jlh -- Gregg Reed "No Plan, survives execution" ----------------------------------------- ******************************************************************** The information transmitted is intended solely for the individual or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of or taking action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you have received this email in error please contact the sender and delete the material from any computer. ********************************************************************