Hi Steve,

I've attached a screen shot of what I see, that probably won't make it
to the list. Perhaps your employer has not purchased a ServiceLink
subscription?

Peter
-----Original Message-----
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Gentry, Stephen
Sent: April 12, 2010 10:17
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries

When I go to that screen and log in, I get a screen whose title is:
Purchase/upgrade tools.
There is nothing on the screen that mentions ServiceLink, nor in the
drop down lists.

-----Original Message-----
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of peter.w...@ttc.ca
Sent: Monday, April 12, 2010 10:10 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries

You could try this link:
https://www-304.ibm.com/usrsrvc/account/userservices/jsp/login.jsp?persi
stPage=true&page=/ibmlink/servicelink/servicelinkPage.jsp%3Flc%3Den%26cc
%3DCA&PD-REFERER=none&error=

Peter

-----Original Message-----
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Gentry, Stephen
Sent: April 12, 2010 09:57
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries

When I go to that screen and log in, I get a screen whose title is:
Purchase/upgrade tools.
There is nothing on the screen that mentions ServiceLink, nor in the
drop down lists.

-----Original Message-----
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Bill Munson
Sent: Monday, April 12, 2010 9:52 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries

www.ibm.com/ibmlink

brings you to the sign in screen for ServiceLink

good luck

Bill Munson 
Sr. z/VM Systems Programmer 
Brown Brothers Harriman & CO.
525 Washington Blvd. 
Jersey City, NJ 07310 
201-418-7588

President - MVMUA
http://www2.marist.edu/~mvmua/
VM Project Officer - SHARE 
http://www.linkedin.com/in/BillMunson




"Gentry, Stephen" <stephen.gen...@lafayettelife.com> 
Sent by: The IBM z/VM Operating System <IBMVM@LISTSERV.UARK.EDU>
04/12/2010 09:47 AM
Please respond to
The IBM z/VM Operating System <IBMVM@LISTSERV.UARK.EDU>


To
IBMVM@LISTSERV.UARK.EDU
cc

Subject
Re: shopzseries






What should I look for?  ServiceLink?  If so, it is not displayed on the
web page.

-----Original Message-----
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Charles Grady
Sent: Monday, April 12, 2010 8:49 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries

If you just need an RUS... Why not IBM.COM/IBMLINK  and just order the
zVM RSU there?.

>>> stephen.gen...@lafayettelife.com 04/12/10 08:25AM >>>
I'm sorry to post this to the list but I am getting no satisfaction from
the normal support phone numbers when I contact shopzseries with log on
problem.

I keep getting past off to another person.  The last person I was in
contact with told me to call the support number I started with.  So, if
anyone knows who can be contacted regarding logging on to shopzseries
that is not level 1 (one) support, I'd appreciate the information.

This is NOT an intent to start a flame thread regarding shopzseries,  I
just want to log on, get the RSU I need so I can do my job.

Thanks,

Steve


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