awww. too bad chuckie is color blind!
> -----Original Message----- > From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On > Behalf Of Alan Altmark > Sent: Thursday, July 15, 2010 10:07 AM > To: IBMVM@LISTSERV.UARK.EDU > Subject: New standard for networking help > > I have to tell you all that my hopes have been renewed, my spirit > uplifted, and my faith in mankind restored. > > A customer asked for assistance with a networking problem. With that > request was a 17-page document that contained: > - A table of contents with 3 heading levels of detail > - A drawing of the network, logical and physical, with IP addresses and > subnets, and MAC addresses (virtual and real). Color-coded. > - OSA card configuration and port/adapter status, with screen shots of > the > OSA Advanced Facilities output. > - Queries showing software levels of z/VM and Linux > - AUTOLOG1's PROFILE EXEC and SYSTEM CONFIG > - Directory definitions > - Linux PROFILE EXECs configurations, including ifconfig and lscss > - Ping results (inbound and outbound) > - QUERY VSWITCH and QUERY NIC results > > All output from CP and Linux was shown nicely pasted into frames with > easy-to-read colored backgrounds and no wrapping. Commentary was > provided > with appropriate use of arrows and contrasting colors (e.g. red = > unexpected results). Boldface type was used to emphasize those pieces > of > output the customer thought was relevant. > > In short, a work of art that brought tears of joy to my eyes The > respect > this document showed for the reader cannot be understated! (I am > thinking about placing it in the VM Hall of Fame.) > > Bottom line, it enabled me to discover the problem in about 5 minutes - > the NATIVE and default VLAN on DEFINE VSWITCH had the same value. > > My friend, Chuckie, whispered to me that all World-Class Systems > Programmers would undoubtedly like to know about and adhere to this new > Standard of Excellence, so I immediately thought of you all. :-) I > admit > to being anxious to see how others will improve upon this standard (such > as by including chocolate)! > > Regards, > Alan > > Alan Altmark > Security Architect > IBM z/VM Development