awww. too bad chuckie is color blind!

> -----Original Message-----
> From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
> Behalf Of Alan Altmark
> Sent: Thursday, July 15, 2010 10:07 AM
> To: IBMVM@LISTSERV.UARK.EDU
> Subject: New standard for networking help
> 
> I have to tell you all that my hopes have been renewed, my spirit
> uplifted, and my faith in mankind restored.
> 
> A customer asked for assistance with a networking problem.  With that
> request was a 17-page document that contained:
> - A table of contents with 3 heading levels of detail
> - A drawing of the network, logical and physical, with IP addresses and
> subnets, and MAC addresses (virtual and real).  Color-coded.
> - OSA card configuration and port/adapter status, with screen shots of
> the
> OSA Advanced Facilities output.
> - Queries showing software levels of z/VM and Linux
> - AUTOLOG1's PROFILE EXEC and SYSTEM CONFIG
> - Directory definitions
> - Linux PROFILE EXECs configurations, including ifconfig and lscss
> - Ping results (inbound and outbound)
> - QUERY VSWITCH and QUERY NIC results
> 
> All output from CP and Linux was shown nicely pasted into frames with
> easy-to-read colored backgrounds and no wrapping.  Commentary was
> provided
> with appropriate use of arrows and contrasting colors (e.g. red =
> unexpected results).  Boldface type was used to emphasize those pieces
> of
> output the customer thought was relevant.
> 
> In short, a work of art that brought tears of joy to my eyes   The
> respect
> this document showed for the reader cannot be understated!   (I am
> thinking about placing it in the VM Hall of Fame.)
> 
> Bottom line, it enabled me to discover the problem in about 5 minutes -
> the NATIVE and default VLAN on DEFINE VSWITCH had the same value.
> 
> My friend, Chuckie, whispered to me that all World-Class Systems
> Programmers would undoubtedly like to know about and adhere to this new
> Standard of Excellence, so I immediately thought of you all.  :-)  I
> admit
> to being anxious to see how others will improve upon this standard (such
> as by including chocolate)!
> 
> Regards,
>       Alan
> 
> Alan Altmark
> Security Architect
> IBM z/VM Development

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