you
are right. the session will timeout after 20 minutes.
i
would suggest writing a long email in Word then Copy -> Paste to web
mail.
that
is a good idea and i will probably add that to the next ver of web
mail
coming
soon.
earl
-----Original Message-----I spent an hour writing a great letter to a client in the Compose mode. It was set to save a copy in SENT, cc'd to myself and 3 of my employees. Upon hitting Send Message, the screen flickered and put me at login.
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of April Lorenzen
Sent: Monday, August 14, 2000 1:35 PM
To: [EMAIL PROTECTED]
Subject: [imail] losing work when Composing
I have not received any copy, there is no copy in SENT, there are no DRAFTs at all.
I'm assuming this is again due to the Imail time-out issue???
I'm on my own puter, cookies activated, no page expiration option. Have been leaving this secure mail window sitting here running all night on the VIEW mail page which checks every 5 min, then sat down to do a reply this morning.
I carefully clicked back. no page. said my only option was refresh. i refreshed, came to login again. At that point I logged in and checked for Sent, Draft, etc.
It's not just for my sake but I can just picture my customers in similar situations. I can and almost did, do a swipe of the form contents and at least put it into the clipboard. Frankly my concern was that my puter might lock up, leaving me w/no record of the letter, and clipboard wouldn't have helped. I never imagined that Webmail would not only not keep the msg in draft but not send it either, and just demand a re-login.
UGH.
Any help or suggestions on settings ... otherwise we need to BRAND that compose page with a big warning for my customers SAVE TO DRAFT EVERY (HOW MANY MINUTES??????)
- April
--
April D. Lorenzen
V.P. of Product Development
FullScaleCommerce.com incorporated
website care and feeding(TM)
[EMAIL PROTECTED]
http://FullScaleCommerce.com/
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