April,
As long as
you're on either the Menu or the View Mail screen (those two auto-refresh), that
will work.
Ron
-----Original Message-----Thanks Ron -
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of April Lorenzen
Sent: Monday, August 14, 2000 3:20 PM
To: [EMAIL PROTECTED]
Subject: Re: [imail] losing work when Composing
How about if I just right click on the Compose link and choose OPEN IN NEW WINDOW?
of course customers can't be trained to do that. but for me, for now...
- April
At 07:27 PM 08/14/2000 +0300, you wrote:
>>>>
Hi,<<<<
I received your reply before I receive the original msg .
Thanks,
Waleeds
----- Original Message -----
From: <mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED]
To: <mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED]
Sent: Monday, August 14, 2000 6:39 PM
Subject: RE: [imail] losing work when Composing
April,
We feel your pain. The timing out while composing a message was probably the biggest force driving us to develop the framed version (<http://killerwebmail.com:8383>http://killerwebmail.com:8383) and popup the new msg composition window in a new screen.
After we launch v2, we'll get to work on the v1 frameless set, and incorporate a similar pop-up while composing, and have the underlying page refreshing every 5 minutes or so to keep the session fresh.
Unfortunately, Ipswitch has given us no control over the 12 minute timeout, so workarounds are all we have.
-Ron
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of April Lorenzen
Sent: Monday, August 14, 2000 1:35 PM
To: [EMAIL PROTECTED]
Subject: [imail] losing work when Composing
I spent an hour writing a great letter to a client in the Compose mode. It was set to save a copy in SENT, cc'd to myself and 3 of my employees. Upon hitting Send Message, the screen flickered and put me at login.
I have not received any copy, there is no copy in SENT, there are no DRAFTs at all.
I'm assuming this is again due to the Imail time-out issue???
I'm on my own puter, cookies activated, no page expiration option. Have been leaving this secure mail window sitting here running all night on the VIEW mail page which checks every 5 min, then sat down to do a reply this morning.
I carefully clicked back. no page. said my only option was refresh. i refreshed, came to login again. At that point I logged in and checked for Sent, Draft, etc.
It's not just for my sake but I can just picture my customers in similar situations. I can and almost did, do a swipe of the form contents and at least put it into the clipboard. Frankly my concern was that my puter might lock up, leaving me w/no record of the letter, and clipboard wouldn't have helped. I never imagined that Webmail would not only not keep the msg in draft but not send it either, and just demand a re-login.
UGH.
Any help or suggestions on settings ... otherwise we need to BRAND that compose page with a big warning for my customers SAVE TO DRAFT EVERY (HOW MANY MINUTES??????)
- April
--
April D. Lorenzen
V.P. of Product Development
FullScaleCommerce.com incorporated
website care and feeding(TM)
[EMAIL PROTECTED]
http://FullScaleCommerce.com/
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