I serve up all the images from another Internet server and it still hangs.
I think I've reviewed all the troubleshooting documents thus far available
as well as the Listsrv's and it seem everyone is still having the same
problem.  

I don't know much about VBScripting, but I'm thinking maybe it's something
erroneous in the code that when executed causes the service to hang and not
an overload.  My servers have only been up for about 5 months with close to
700 users.  I don't even have more than 10 simultaneous users on at any one
time.  I purchased some fairly high speed servers so I wouldn't have these
problems.  I can't see an overload problem happening on my servers, at least
not yet. 


Respectfully, 


Scott D Wilson EOC (Ret) 
NCF Enterprise Webmaster 
[EMAIL PROTECTED] 
Comm:805.982.3601
Mobile: 805.312.1864 
Fax: 805.982.2659 
DSN: 551 



-----Original Message-----
From: Chris Bone [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, February 05, 2002 8:44 AM
To: [EMAIL PROTECTED]; [EMAIL PROTECTED]
Subject: Re: [imail] IWEBMSG HANGS


I was working with Ron/Humankind on this - he was VERY helpful

We determined that the server was just overloaded and the extra overhead of
the Killer Templates was pushing it over the edge

The templates use DHTML and lots of graphics. 

Ron suggested moving all the services OFF the IMail machine - such as
serving all the KWM graphics from a different server

I did not have the resources to do this

My system has been rock solid for days and days when I used to get hourly
crashes

My users hate the stock templates though!!!



Chris Bone
Web Engineer
Chartway Federal Credit Union
http://www.chartway.com


>>> [EMAIL PROTECTED] 02/05/02 11:18AM >>>
I was reading the Imail forum and a couple of postings claim that Imail is
not the problem with the IWEBMSG service hanging but that the KillerWebMail
templates are causing the problem.  When they removed the templates the
service runs rock solid.

Does anyone know if HumanKind has done any looking into this?  If it's their
templates that cause the problem, I think they certainly should be looking
into the problem.  There are a lot of organizations having this same problem
and everyone seems to be blaming IPswitch.  My 2 cents on the subject.

I have the same problem, but recently setup Enterprise Monitor which
monitors the service and restart it when it hangs.  It's better than
recycling the service 4 times a day.

 


Respectfully, 


Scott D Wilson EOC (Ret) 
NCF Enterprise Webmaster 
[EMAIL PROTECTED] 
Comm:805.982.3601
Mobile: 805.312.1864 
Fax: 805.982.2659 
DSN: 551 





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Questions, Comments or Complain like Hell.. mailto:[EMAIL PROTECTED]
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The HKSI-IMail Admin List is hosted by........ Humankind Systems, Inc.
Questions, Comments or Complain like Hell.. mailto:[EMAIL PROTECTED]
Message Archive... http://www.tallylist.com/archives/index.cfm/mlist.4
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