Ron,
I don't run IIS on this server because of all the port requirements that the
Government restricts us on. I don't have the luxury of using any port I
want, I only have a limited few so I push everything using SSL on 443 and
9000. The other problem is that Imail listens on the same ports for all
IP's.
I host three servers to use this mail program, 1 - SQL2000 server, 1 - IIS
and 1 - Imail. We made some changes to the EZSignup templates so that we
didn't have to use the adduser.exe and therefore were able to host it
completely on the IIS server. I must say it works great. I'm even serving
up the KillerLDAP from the IIS web server.
I have done everything to limit the resource requirements on the system and
I have like no load on the server.
To answer your questions:
> I serve up all the images from another Internet server and it
> still hangs.
> I think I've reviewed all the troubleshooting documents thus
> far available
> as well as the Listsrv's and it seem everyone is still having the
same
> problem.
# What errors can be found in your SMTP and W2* logs?
No error to date have appeared in the logs. I just get a gap in entries in
the W2 log.
> I don't know much about VBScripting, but I'm thinking maybe
> it's something
> erroneous in the code that when executed causes the service to
> hang and not
> an overload.
# There is no VBScript in either IMail or KillerWebMail. The code in
# KillerWebMail is Imail tags (the same as the stock templates), and
# HTML/JavaScript (which execute on the client-side and CANNOT cause server
# problems - unless of course they're stuck in some horrendous loop, which
# would be immediately noticeable). KWM has been around since Sept of 2000,
# and is installed in over 1,000 locations worldwide. I seriously doubt if
# all of a sudden it is responsible for Ipswitch's iwebmsg crashes, but I am
# keeping an open mind about it, and appreciate any feedback and CONCRETE
# EVIDENCE (see log question above) users can provide.
My mistake, it is JavaScript. I got confused from another application -
sorry.
> My servers have only been up for about 5 months
> with close to
> 700 users. I don't even have more than 10 simultaneous users
> on at any one
> time. I purchased some fairly high speed servers so I wouldn't
> have these
> problems. I can't see an overload problem happening on my
> servers, at least
> not yet.
# What NIC cards are you running? What are your web messaging settings (keep
# alives, thread pooling, etc.)?
Intel 8255x 10/100 Nic, I use all the default setting in Imail and serve up
all additional services from another IIS server including Images - Other
than forcing SSL on 443, I didn't check "Enable Thread Pooling" and "Enable
User Login Suspend". Exactly what the Imail defaults are I have no idea. I
know how to adjust the setting for IIS and have no clue for Imail.
I don't run IIS on that server because of all the port requirements. I
don't have the luxury of using any port I want, I only have a limited few so
I push everything using SSL on 443 and 9000. The other problem is that
Imail listens on the same ports for all IP's.
I host three servers to use this mail program, 1 - SQL2000 server, 1 - IIS
and 1 - Imail. We made some changes to the EZSignup templates so that we
didn't have to use the adduser.exe. I must say it works great. I'm even
serving up the KillerLDAP from the IIS web server.
I say all this to illustrate, I have like no load on the Imail server. I
use all the default setting in Imail and serve up all additional services
from another IIS server including Images - Other than forcing SSL on 443, I
didn't check "Enable Thread Pooling" and "Enable User Login Suspend".
Exactly what the Imail defaults are I have no idea.
Respectfully,
Scott D Wilson EOC (Ret)
NCF Enterprise Webmaster
[EMAIL PROTECTED]
Comm:805.982.3601
Mobile: 805.312.1864
Fax: 805.982.2659
DSN: 551
Respectfully,
Scott D Wilson EOC (Ret)
NCF Enterprise Webmaster
[EMAIL PROTECTED]
Comm:805.982.3601
Mobile: 805.312.1864
Fax: 805.982.2659
DSN: 551
-----Original Message-----
From: Ron Hornbaker [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, February 05, 2002 9:03 AM
To: [EMAIL PROTECTED]
Subject: RE: [imail] IWEBMSG HANGS
> I serve up all the images from another Internet server and it
> still hangs.
> I think I've reviewed all the troubleshooting documents thus
> far available
> as well as the Listsrv's and it seem everyone is still having the same
> problem.
What errors can be found in your SMTP and W2* logs?
> I don't know much about VBScripting, but I'm thinking maybe
> it's something
> erroneous in the code that when executed causes the service to
> hang and not
> an overload.
There is no VBScript in either IMail or KillerWebMail. The code in
KillerWebMail is Imail tags (the same as the stock templates), and
HTML/JavaScript (which execute on the client-side and CANNOT cause server
problems - unless of course they're stuck in some horrendous loop, which
would be immediately noticeable). KWM has been around since Sept of 2000,
and is installed in over 1,000 locations worldwide. I seriously doubt if
all of a sudden it is responsible for Ipswitch's iwebmsg crashes, but I am
keeping an open mind about it, and appreciate any feedback and CONCRETE
EVIDENCE (see log question above) users can provide.
> My servers have only been up for about 5 months
> with close to
> 700 users. I don't even have more than 10 simultaneous users
> on at any one
> time. I purchased some fairly high speed servers so I wouldn't
> have these
> problems. I can't see an overload problem happening on my
> servers, at least
> not yet.
What NIC cards are you running? What are your web messaging settings (keep
alives, thread pooling, etc.)?
-Ron
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______________________________________________________________________
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Questions, Comments or Complain like Hell.. mailto:[EMAIL PROTECTED]
Message Archive... http://www.tallylist.com/archives/index.cfm/mlist.4
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