Tom,
Do you really mean this: "It only seems to give me trouble when the list and
recipients are on the same server."? If you make the lists users email
addresses in the form: [EMAIL PROTECTED], where this matches the OHN
(Official Host Name) that IMail uses, does that help?
If this is true, that would make me think you are having some local name
resolution problem and to check that, you need to get the following:
TCPIP settings:
>From IP tab: IP address
>From DNS tab: Host Name, Domain Name
IMail Admin, Localhost folder, General tab: Host Name
IAdmin, DomainNamed Folder selected: Official Host Name for the domain
Alias folder, imailsrv alias: Resolves to field
Copy of winnt\system32\drivers\etc\hosts file (only lines without #, please)
BTW, if you get, from the NT Resource Kit, KILL.EXE, you can use that to
stop all the smtp32 processes and not need to reboot. I've used it myself in
a couple of instances and it works fine. Saves all that reboot time and you
could even schedule it, if needed (I hope not, but it can help until problem
is resolved).
I would offer that the uninstall/reinstall needs to be planned and excuted
correctly (you are right to be cautious!!). If you end up bringing 'back'
some reminant from the old install, it could set you right back to where you
started. True, this drastic action may need to be taken, but only after all
other avenues have been exhausted. If I were doing it, I think the first
thing I would do after the install would be to create the lists, populate
them, then test. If all is OK, you probably are on the road to recovery.
Just be careful when restoring the registry. That could be the root of your
problem and just restoring the whole IMail portion, could 'restore' the
problem. I would backup each domain in the registry, separately, and restore
them one at a time. I would stay away from the main branch of the IMail
registry, saving portions from below that ONLY.
Daniel Donnelly
Ipswitch Technical Support
________________________________________________________
See our Knowledge Base at http://support.ipswitch.com/kb
----- Original Message -----
From: "Tom Harmon" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, March 30, 2000 3:00 PM
Subject: RE: [IMail Forum] IMail "takes control" of my link
> Yes, they are all complete email addresses.
>
> Yes, I called tech support when this first happened and I checked the list
> in question for any "malformed" lines. I even sent the user.txt file to
> ipswitch, he created a list and successfully sent email to it, neither his
> server nor mine had any problem. He recommended doing a complete uninstall
> of IMail and installing it again, not a small project. It only seems to
give
> me trouble when the list and recipients are on the same server.
>
> Yes, it only occurs with the largest list (AllStaff, about 1,500) or when
a
> number of smaller lists are being sent to at the same time. I am using
> DOList on another server to run the ALLStaff list. I thought that was the
> solution until the users started to use a number of small lists at the
same
> time which also locks up the IMail server.
>
> I am only using a few group aliases and they only have a few addresses in
> them. None of the group aliases are included in the AllStaff list.
>
> Do you know under what circumstances IMail would leave 10-20 SMPT32.EXE
> processes running taking 0% CPU? Once that occurs it's all over, time to
> reboot. I had perfmon logging running the last time it happened. I sent
the
> log file to a consultant to see if he can find any resource that is being
> maxed out right before the freeze.
>
> Thanks for trying to help.
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly
> Sent: Thursday, March 30, 2000 9:31 AM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] IMail "takes control" of my link
>
>
> Tom,
>
> Do ALL of your Lists have complete email addresses for each user? If not,
> then please make it so.
>
> If your list files have been 'damaged', that can cause a similiar problem.
> Check each file VERY carefully, looking for spaces that do not belong.
Each
> line should have ONLY 1 email address (User.txt has email address and
> username per line).
>
> If you could figure out which list is the cause of your trouble, then you
> would reduce the work needed to find/fix the problem. It would not hurt to
> remove any 'bad' addresses on each list as these will only serve to delay
> your mailings and make IMail work harder and longer to get the job done.
>
> If you are using a Group Alias that has more than 50 email addresses
(again
> should be complete address!), then you need to change that to a List,
> instead.
>
>
> Daniel Donnelly
> Ipswitch Technical Support
> ________________________________________________________
> See our Knowledge Base at http://support.ipswitch.com/kb
>
>
> ----- Original Message -----
> From: "Tom Harmon" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Wednesday, March 29, 2000 10:42 AM
> Subject: RE: [IMail Forum] IMail "takes control" of my link
>
>
> > I am having the same problem. I will have a number of smtp32.exe
processes
> > in my NT task list using 0% CPU, at this point the imail is looked up
and
> I
> > have to reboot my server. It always happens on large lists or when a
> number
> > of smaller lists are being used at the same time.
> >
> > I upgraded to 6.02 from 5.x, no help, I tried changing the registry
entry
> > for max processes, nothing helps. Not stable at all.
> >
> > I'm running on a PIII 400 with 512Mb NT 4.0/SP5 and about 5,000
accounts.
> >
> > Please let me know if you find anything or if you move to another
product
> > (I'd like to evaluate it also).
> >
> > I can't/won't put up with this much longer!
> >
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]]On Behalf Of Rubens Altimari
> > Sent: Wednesday, March 22, 2000 1:46 PM
> > To: [EMAIL PROTECTED]
> > Subject: [IMail Forum] IMail "takes control" of my link
> >
> >
> > The other day I thought IMail was taking too long to send e-mails to
a
> > list. That was nothing compared to what it did to my link!
> >
> > I have a client who has about 10 different lists, each holding some
50
> > users. Sometimes he sends one single e-mail for every list, so it must
be
> > about 500 users at a time. When this happens, IMail launches so many
> > instances of smtp32.exe that my link is compromised!
> >
> > Is there anything I can do about it? If I change the "Number of
> > recipients per message" will it help? Is there any "bandwidth" registry
> > setting or something like it?
> >
> > Thanks in advance,
> >
> > Rubens
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
Please visit http://www.ipswitch.com/support/mailing-lists.html
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