Jess,
Well, the subject of your message is not quite correct as I was able to
connect to ai1011.ai-hosting.com (as were almost 900 other SMTP connections,
since the last restart) and issue several SMTP commands, left the connection
open for 5 minuutes and then picked up right where I left off. So, either
the situation was not occuring at that time, or the SMTP service is not
really going 'down', or I've got the wrong server. (Just tried again and
several connections attempts were refused and once connected, it appeared
the service had just restarted). Tried again later, still, using both names
(see below) and this time, connections were accepted as often as not, and
the SMTP service reports more connections were accepted (but service was
restarted recently).
BTW, the ai-hosting.com domain does not appear to have a MX record, which it
should, if you ever expect people to use addresses of '[EMAIL PROTECTED]'
(but it has lots of A records).
The only things that can restart the service are some monitoring tool and
IMails own IMonitor service. In IMonitor, please try disabling the 'restart
service' and see if the log file shows any change. If using a monitor tool,
maybe its settings are too 'strict' and it is attempting to restart the
service, when it is not 'really' down.
That you are seeing a problem with 6.0x and not (supposedly) with 5.0x,
makes me think some basic configuration of the system, is not the way it
should be. Most likely is the Host and Domain names in the TCPIP settings
and the HOSTS file, along with using a name that is different from the name,
in IMail, for the Official Host Name, on the Primary IP. In effect, it is a
'name resolution' problem.
I also see in DNS, that NS2.ai-hosting.com has the same IP as
ai1011.ai-hosting.com. This could be what I'm talking about! Telling IMail
to use a 'different' name from what the TCPIP settings use. There is a
simple technique to allow you to do this, by adding an entry into the HOSTS
file (see the V6.0 manual, pg 26).
PS, I've been monitoring the host with WUG over the last hour or so and so
far it has not shown and outage. This tells me the time it may be down, is
probably less than a minute (I'm checking every 30 seconds).
Daniel Donnelly
Ipswitch Technical Support
________________________________________________________
See our Knowledge Base at http://support.ipswitch.com/kb
----- Original Message -----
From: "Jess Coburn" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, August 08, 2000 11:48 AM
Subject: [IMail Forum] 6.04 SMTP server on W2K dies when someone connects!
> This is really strange. My SMTP service dies (but does restart) when
someone
> connects to it. I have talked to one client and he's simply using outlook
> express 5.5 from MSN's network. It only affects the SMTP server but this
is
> not good at all...
>
> I've watched this now for two days (Since I can't call ipswitch without my
> service agreement number and serial number which are at home UGH!) since
> upgrading from 5. The last time we installed 6.02 on this box the SMTP
> server just died altogether and would only queue email and not deliver no
> matter what we tried so we rolled back to 5. I'd hate to have to roll back
> again as this really should be working. What's terrible is these guys are
> hitting the mail server every 2 minutes! So it's going down every two
> minutes, then up in a minute and then back down in a minute when he hits
the
> mail again! This is obviously screwing things up.
>
>
> So anyone else seen this problem and have a solution?
>
> here's some snippets from the logs:
>
> 08:08 09:36 SMTPD(00BB0228) [208.2.130.54] connect 38.31.5.179 port 1030
> 08:08 09:36 SMTPD(00BB0228) [38.31.5.179] EHLO herman
> 08:08 09:38 SMTPD(015F0252) server starting on port 25 of
> ai1011.ai-hosting.com
>
> 08:08 07:39 SMTPD(0E6300A8) [216.59.90.136] EHLO host
> 08:08 07:41 SMTPD(09830200) server starting on port 25 of
> ai1011.ai-hosting.com
> 08:08 07:41 SMTPD(02720198) [208.2.130.52] connect 194.69.100.39 port 1033
>
> 08:07 00:04 SMTPD(001D00AE) [208.2.130.3] connect 208.2.130.3 port 3418
> 08:07 00:04 SMTPD(004301EC) [208.2.130.97] connect 63.21.3.12 port 1873
> 08:07 00:04 SMTPD(004301EC) [63.21.3.12] EHLO mcwhorter
> 08:07 00:06 SMTPD(0023021C) server starting on port 25 of
> ai1011.ai-hosting.com
> 08:07 00:07 SMTPD(00250220) [208.2.130.97] connect 63.21.3.12 port 1877
> 08:07 00:07 SMTPD(00250220) [63.21.3.12] EHLO mcwhorter
> 08:07 00:07 SMTPD(0024021C) server starting on port 25 of
> ai1011.ai-hosting.com
> 08:07 00:08 SMTPD(000D016E) [208.2.130.3] connect 208.2.130.3 port 3455
> 08:07 00:09 SMTPD(000E00A8) [208.2.130.97] connect 63.21.3.12 port 1881
> 08:07 00:09 SMTPD(000E00A8) [63.21.3.12] EHLO mcwhorter
> 08:07 00:10 SMTPD(003A01BA) server starting on port 25 of
> ai1011.ai-hosting.com
> 08:07 00:10 SMTPD(006301D0) [208.2.130.199] connect 202.108.10.131 port
2443
> 08:07 00:10 SMTPD(006301D0) [202.108.10.131] HELO localhost
>
>
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